based on 6943 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and knowledgeable
No one showed up for the appointment. I tok off work early to be at the house and no one showed up or called or emailed.
Very professional and knowledgeable. Answered all of my questions thoroughly. And most of all the price is affordable and great!!!!!
Your representative came out as schedule Wednesday Jan 26, 2022 and review my repair request on my chain link fence. The requester indicated that he would work up the cost and let me know via email. However, I did not hear back from him. I call the Allied office on Thursday Jan 27 2022 and was told to call the representative which I did but recieved no reply back or email.
Customer service is outstanding. Talking on the phone with customer service is a pleasure. They show great respect and accommodation for the customer
Project manager, Will, was great at explaining the company's profile and outlining the process. However, budget estimates and project quotes were not in alignment.
Quality service
The cheapest 80 by 32 prehung exterior door that you sell is $2500 and the install is $1100. That's too high.
Allied Restoration (Mark Eckenrode) was exceptional and very professional. I was impress with the expediency in scheduling and completing the job and plan to keep Allied in my rolodex for future repairs. I will also highly recommend using Allied based on the work accomplished!
Expense
Haven't done the work yet, but the guy Glenn was very nice and professional in service, good guy 👍🏿
Canceled job
We are coming up to 3 weeks after my consultation and I still have NO proposal. If it takes this long to get a proposal, how reliable can I expect you to be to show up to do AND complete the work?!
I cannot believe you are rated so high on Angie’s List because so far I really couldn’t be more unimpressed.
On time courteous honest appraisal
Responded via l email to rep on quote. No response received.
Currently seeking 3 quotes from different vendors.
so far ,pleased with the estimator
The project manager, Mr. Bottiger, who provided the estimate is very pleasant.
The extremely fine mesh of the screen, which hopefully keeps my gutters clear and clean.
4000 dollars for 2 sections and a gate in vinal fencing is not realistic 1 to 2 thousand is closer to real price how much profit is needed ? I am really disappointed. Name removed 13901 Concord avenue Laurel md. Phone Phone number removed
Matthew was efficient in providing an estimated cost for my kitchen renovation.
Quick consultation and very responsive
I was referred to your company by a previous client in my HOA, but the representative (Mark) January 20, 2022 who called stated that the company performed insurance restoration. He was to refer me to another vendor from Richstone, but I have not received a return call.
The wide range of products to chose from, and the attentive service we've received during all of our meetings with your staff.
Timely, professional with free estimate.
Had an appt didn’t come too late for them and wanted me to take pics of windows for repair. Not my job. No follow through
No show fir estimate. But i was told ahead to give them 1.5 hour window.
A phone call or text would have been appreciated
Nothing right now
2 hour window for appointment, an hour later, there was no call/no show. Called to cancel.
Need to see cost estimate.
I am still wating for my estimation from one of your contractors, about a week and a half now, so I have nothing to say about your company and my experience.