6948 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Felt a little bait and switched with the tile project coming-in $7K higher because materials were excluded from the first estimate. Will likely still move forward with the painting, but am on the fence on the tile.
I’m not sure yet.
We have only received an estimate so far which we are reviewing. The estimator was very professional.
I requested a itemized estimate for each project and was not able to obtain.
I am highly impressed with the knowledge and overall professionalism thus far with my experience working with Beltway Builders, Inc.
We are looking for a contractor who can give at least a little idea of the extent of work and budget we will need. The gentleman who came to our house didn't listen to our needs, he was there to give us an architectual quote and nothing else. Did not even look at the house. Sat at table, handed me an quote for an architech or something ( I threw it out before he got out the door).
Montana has been amazing to work with she is very knowledgeable :)
Your in the running…..
I'd still like to have the estimate emailed to me.
Yes, this was a very small job, it took just over an hour for a handman to fix the fence, and yet, you wanted to charge me $750.00. For an hours worth of work. When I asked the appraiser to break down the cost he said the parts and a half a day labor. (Again it took just over an hour) I had told the office that it was a small job, and yet when I counter the offer (I said $200.00) the response from the appraiser was a laugh and the response that it wasn't worth the companies time. That the company wouldn't make any money. I was prepared to go up some, but not with that response. As a businessman my self, sometimes you do a small job at cost, or a little over, with the hope that when a larger job comes along I will call the company.
The price. Each window is more than the patio door you put in a few years back. I'm getting other quotes.
It would have been better to do a 3ms to 5ms phone call before arriving at home location
Communication from the project manager is lacking
Price wasnt as expected
Your quote was much higher than others and what I can afford.
When will you be here?
I didn't receive the written cost estimate.
To expensive
Called set appointment up with a women over the phone told me Paul would be my tech and I would get an email before he arrived with a photo. The day and time comes and no one shows. I call back they say they have no idea who I am and i am not in their system. A manager comes out take measurements the same day super nice to try to fix what ever happend. She sends me an email the same day. We expressed wanting to get the ball rolling fast. I emailed the Manger back 2 separate times. Then called 2 days later to see what happened again. She says no emails received on her end. I don't want to chase people for work to be done so I chose another company after 2 separate failures on the companies part. I need reliability
Price is giving me pause..
Good customer service
The estimate given for my tree trimming was twice the price of another tree trimming company. It was only 2, very small job.
I went with the other company
My job was all labor charges. 1200.00 was too much for this job.
Thank you for coming out
Ms. First name removed Last name removed
they did not show up
Your estimate was almost a 1000.00 more than the other 2 I received. Thank you for your time.
The representative who came to our home was on time, efficient in noting our needs, and prompt in providing an estimate for the work we need to have performed. The estimate was complete to our request, concise and understandable.
i hve to untill the work begins & ends to dtermine evaluation
Estimate visit was great. Appreciated Ryan walking us through options of full replacement vs insert.
Price was too high compared to competitors
Estimate was over estimated for a small job. I wouldn’t recommend your services to any of my friends or colleagues.
Fast response and a quick quote. No work done yet to base other information on