based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pricing.
The estimator was on time. He was friendly and professional. Took his time to explain.
Price is crazy high,.
You were too expensive
Family owned.
Ryan paid close attention to my needs.
I have options.
I got quick quotes for a couple configurations I liked.
The person showed up at the time they said they would to inspect the property
The project estimator, Glenn, showed limited interest in the particulars of my project, from a customer relations/service prospective. He took down the basics, but did little to draw me into the specifics of the project. I did receive back a quote in a very timely manner that was significantly higher than all the other quotes that I received.
Make repair of leaky roof, have direct contact with project managers when problems arrive so things move along asap. Provide customers a list of the contractors who do the work so when issues arise the correct persons are involved in solving problems.
Appreciate the expert, low pressure salespeople and the ability to see products in the showroom.
The sales reps are professional and allow the customer decide what they prefer ….no pressure sales ;offer good advice. Great knowledge of products and procedures. However could be better on communicated timelines start to finish.
Haven't received product yet but the sale person was awesome
Nice service
I was told that the materials are on a 10+ week wait list. The employee that visited the site seemed obsessed with my insurance situation. The $2,500.00 quote seemed ridiculous.
The price was extremely high compared to other quotes. Easily $1700 higher than the next highest quote
Work to date has not met expectations. Rework is needed. Outcome to date appears amateur.
We double checked prices . We were shocked at the price of permitted and blue prints .
The price quoted was nearly double being provided by other vendors.
So far so good
No
Phil Mariotti Was very responsive and Professional
The initial meeting wasn’t “on target”.
Professional, courteous, and knowledgeable.
They did a very good job.
Way way too expensive. I suspect you already know that.
No. I hired someone at at least one half of the cost of larger companies.
Also, your company has too many complaints to the BBB in just the past 3 years.
Just received an email estimate and the listed price is very close to what Mr. Strunc said it would be but a quick review of the listed work does not include some of the things we talked about to include some minor work on the second basement bathroom
When I got the free estimate, I replied to the email asking for the specific model of door and storm door they proposed to install. I also asked if the door frame would be composite at the bottom to prevent rot. I never got a reply. I assume that means the company isn't interested in our business.
Your bid was not competitive at all with others.
Never communicated with property owner. Fired before starting the job!
Crazy high prices.