based on 6946 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your price was more than double a price I had previously gotten.
I had mentioned I had a budget of $1000.00 or less the estimate was a little over $1200.00 , he slipped the estimate to $1092.00 which I thought was fair but a few more contractors coming to give quotes. Final decision has not been made yet.
Response time
Hard to deal with
Excessive price
Your representative listened carefully and took the time to hear me. I appreciate that.
your price was ridiculously high
On time , knowledgeable
Tech was good,estimate was expensive.
Way more expensive than lowes.
The consultation and remedy of my home door. Prices are extreme and recommended fix was to replace and not repair. I had another company that consulted with a totally different approach to repair and prices reasonable.
Professionalism
Seemed to offer a reasonable and understandable explanation
very experienced
The person was very professional.
Fast
Employee very friendly
I never got a quote. I have called twice- but still no quote.
7655 Beth Noelle Ct, Pasadena
Representative was very professional and helpful.
I have questions about the wording on the contract. A price was quoted on the contract but the fine print mentioned the possibility of additional items that may be automatically charged to my credit card. Are these items charged without my authorization????
Attentive service, puntual and very on point. The sales representative was not pushing us to buy and was very polite. He had lots if options to show us through catalogs for the door we were looking for. The turn around for the project was our deal breaker. A little over 24 weeks turn around.
I need my front door fix
Bill Mitchell was good at his job. I appreciate him coming out to have your company be able to meet my needs and be able to get the island I really want. The price for the job I think is reasonable and look forward to seeing the final results.
It was a waste of my time and his I told them on the phone that this was a repair job the man proceeded to tell me that the windows needed to be replaced.
Rep didn’t bring any product to view although he did suggest that we go to show room to view.
Would have been nice to at least view the product he was trying to sell,
Timely response with coming out to an estimate and the upfront honesty
I am interested at this time, however I would like to get some additional estimates. I will stay in touch with Phil from Woodland. Thanks.
Quote was well outside competitive range
Never received itemized, written estimate to support exorbitant oral estimate.
No show/ no call on estimate.
But I answered 3 requests to confirm appointment that week and was expected to wait 1.5 hrs “drive time”
Responsiveness and reasonable pricing
Straight talk! Timely quote!