based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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Price too high
I will b calling Eric today to set up appt for our work to begin
Many thanks !!
Very poor communication.
Never called me back to set up estimate.
Matt showed up the arranged time, and was very helpful in pointing our potential sources of air leakage and laying out the options. He also provided an estimate for some gutter work as he notices some issues with our gutters.
Pricingv
High Price
Factory firsts and mold remediation if needed.
Estimate was completely out of line with other bids and same scope of work. Your estimate was 4x higher than all other estimates. Thanks anyway
Arrived to appt on time, very knowledgeable in doors when asked questions. Made suggestions where needed for best options and fit
Cost was 3x more than other estimates.
The quote seems higher compared to others
So far, my experience has only been working with Marcia who has been extremely professional.
Getting back to Ryan about his quote is tops on my list.
I hesitate to bother him during his family vacation.
My calls were always answered and responded to. Completed work has been expertly done.
Professional staff
Will say more after the job is done...everybody does a good job for the work.....let's wait and see
Never showed up, did not notify me.
Joshua didn’t really provide many or any options. Was more or less a take it or leave it presentation. Was our first in-home estimate, and seemed really high as compared to research I had done on-line. As a former customer, I am familiar with the quality Woodland provides, but will have to see how estimate for the same windows with another manufacturer approved installer measures up to Woodland’s. Please do not take this as a negative on Joshua. He was very courteous and polite, and very thorough. He just really didn’t offer a real alternative to the Infinity line. Just said Essential line was like $60 per window cheaper and left it at that. Still will consider Woodland, but will entertain other brands and installers.
a free estimate should be a free estimate without the pressure...
The appraiser for the job was given the wrong information for the perspective work I wanted done, then the estimator saw the needed work that I had requested an estimate on the amount I was quoted was so unreasonable. Not the contractor for me …
The only thing that has been so far is he came out, but I don't have an estimate yet.
Easy to communicate with
The quote of $3,600 was twice the price of the next highest estimate. My preference was also for a steel door but you only offered fiberglass. And 6 months lead time with a 40% payment upfront were also negative factors especially for a large company like Woodland.
Thus far, with our search for new windows, the experience has been very helpful and pleasant. We are still looking at other options, but are very interested in your services.
Didn’t receive estimate back
Workers very knowledgeable, courteous, and hard working,
I am very impressed can't wait for the next stage
The sales person understood my issues. He was understanding, and listen to my concern.
I never received an estimated
I am waiting for a reschedule appointment to generate a quote.