6945 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Doors
Truly unbelievable - 3 weeks and I'm still waiting for an estimate from site visit on 6/20/22. finally got a text on7/8/22, but that doesn't help me - need a professional, emailed estimate. I've called your company countless times to ask for estimate, have texted the person who came out to do the estimate, asked to speak to a manager - WHAT!!
Thomas Broido was excellent, a great help.
Pricing compared to comps was way off target. Appreciate your company's estimate pricing, but will decline working with your company at this time.
Tony A was excellent in his appraisal, price quote.
Your reviews in the BBB and Yelp were poor and very concerning.
Your contract with the non disparaging clause, was a red flag that you do inconsistent work. that you do not want your customers to give accurate negative reviews, was a big reason to use other contractors, that did nor have that as part of their contract.
Finally, you wanted over 90% of your price quote paid before any work was even begun.
Those were the 3 major reasons for not using you.
The price was extremely unreasonable. All I wanted was to paint 6 shutters and a front door. There's no way that should cost $3,000. I didn't ask for the whole house to be painted
We weren't expecting such a high price for a front door.
I am reviewing your estimate along with a couple of others and plan to send questions to you by Monday morning,
Very responsive when contacted and very reasonable prices.
YOUR STAFF IS PROFESSIONAL
VERY PLEASANT
DO GREAT WORK
ALWAYS KEEPING ME UPDATED OF MY PROJECT
BJ MARCHESE
Your estimator, Michell was very professional and knowledgeable about service I needed. She was very pleasant to work with.
We knew exactly what we wanted, and the salesman who came out to assess and measure did not attempt to sell us anything other than what we wanted. Their products and services sell themselves!
No work was done because the price was too high.
We found that the estimated cost of $81,000 to finish our basement was extremely high and exceeded our budget.
The responds I am receiving regarding the estimates on the work I want to have done.
Your showroom was very well designed and the salesperson (Lisa?) was very friendly. No high pressure, just good information.
The in-home estimate was also very professional and Josh was a pleasure to talk to about my project.
They cannot help me with my needs.
After the initial meeting, I’ve never heard back from anyone.
fairness of pricing and the man who came here was very explanatory.
Very professional, trustworthy company. Josh has been great so far also!
Waiting to receive a response from our salesman regarding a door design question.
I have not heard from Allied since I received communication from you. I have made effort to reach them to no avail, I talked to their customer service rep, who promised to get back to me, but unfortunately, I have not heard from them for over a week. The smell from the basement is beginning to affect the rest of the building.
Thanks,
Samuel Last name removed, CPA
Phone number removed
Availability
Very impressed with the speed of getting an estimate and getting the work done (handyman services). It was less than a week start to finish, while other places had a 1-2 month wait just for estimates. The job was a bit pricy, but the work was done very well!
The job hasn't started yet.
Yeah, the fit and finish from beginning to end was pretty bad. From the first crew messing up the tile to setting a used paint can on my carpet, to not using Teflon tape on all the sink water supply connections, to not installing the toilet flange correctly, to the jack caulk job. Fairly disappointed with the quality of craftsmanship, but I guess that’s to be expected when the crew members are coming from the parking lot of Home Depot.
The workers who performed the work were excellent, but, the salesman who prepared the work order was either deceptive or uninformed about the product and process. He told me he would call to let me know when my job would get done. I was totally unprepared when the workman just showed up at my door with no prior notification. I found Arron to be condescending and disrespectful. While it’s true that I’m retired and have some disabilities, I do have a life and deserve to be respected . I won’t be using Beltway Builders for any of the other projects I need done.
Betty Hutton
There was a mix up on our initial meeting, entirely my fault….
I’m looking forward to meeting their rep and going over our project.
Expensive.
The end product is worth having it done.