based on 6970 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive , ask too much !
Prices are WAYYYYYYYY too high.
Your sales representative must work for the competition the prices he gave me for the little bit of repair that I needed it was outrageous and disrespectful I would never consider giving a job to a company that would ridiculously overcharge someone like your sales representative just try to do to me I didn't ask him to rebuild my home and I really didn't expect your prices to be that high or is that was just the price he gave me when he found out that I was African American not good at all
I realized that the price of the services that I requested is on the high side.
Personalized services
Price is very high.
Professional concepts applied to our desired bathroom expansion.
The overall concept cost and payment plans we’re reasonable and impressive.
The Beltway Builders representative was knowledgeable, personable and understanding.
No one showed up for the estimate.
I am impressed by Doug Collins and the description of work. Unfortunately the estimate I received did clearly delineate the costs. Also I am concerned about how quickly the work might get started and completed. I am suffering from brain cancer so understandably I would like to get this done sooner rather than later. I understand that other folks are ahead of me in the queue but anything you can do to expedite this request would be much appreciated
Estimate did not want to bid on installation of any of the deck systems I was interested in.
The price. I didn't expect to feel as if I have to take out a second mortgage just for a small deck. For my grill and a small table and chair. $12,000 is astronomical. I will be paying for a deck for about 4 years. During that time I will no doubt be treating or updating this deck while still paying for it.
Horrible!
I have called you guys for a quote for 3 different projects I have had... ranging from from small to mid size projects. And regardless of the scope of work minimum price is always $25k... to redo cabinets and counter for a small rental kitchen, nothing high end -$25K, to change my powder room to a 3 piece bathroom -$25K... it’s ridiculous
Haven’t met with contacted yet
I still have not heard from your company for my estimate. The person came by on Saturday to look at what I needed done and took measurements and stated I would have an estimate via email by Monday. I waited and called the company on Wednesday trying to find out a status and the person who answer the phone stated she would need to call the person to let them know I am still waiting. I asked the person can I hold to find out when I can expect the estimate and she stated no and that she would let them know I am still waiting. As of this typing (Thursday at 12:30 am) I still do not have an estimate or received a call on the status. If this is an example of the promptness of the work that I will receive if I decide to hire your company it's very unprofessional. The person who done the estimate was late by arriving for my home (outside the timeframe) and I can't even get the written estimate when it was promise or a status why I haven't received it. I was told this company was part of the BBB , which is the reason I requested an estimate. Very disappointed with the professionalism.
Estimate was prepared and submitted to me swiftly!
Well yes, he showed up 2 hours early for our appointment. We weren't home at the time. So he helped himself to our deck, then sent us a quote for work we hadn't even asked for and his quote was 4 times higher than any other quote we received. Ha.ha.ha! Don't recommend them!
Previous great experiences.
Very professional and knowledgeable.
The overall presentation
Everything was fine; I just decided to go with a different company.
Consultant was knowledgeable about different products and options providing me with a choice and competitive prices.
Email sent to the owner of the company about issues.
Scheduled consultation. Waited until end of arrival window before calling. Was told appointment was cancelled and asked if I canceled it. Was placed on hold while it was looked into and then told I would get a call back once they figured out what happened. Never got a call back.
Need specifics of the products to be used. Very detailed specs. Also, not having complete itemized estimate cannot provide me with accurate assesment
Employee was on time and answered all of my questions.
Good salesman
Cost came in higher than I thought but I am still getting one or two other estimates.
Your initial team member you sent gave me a quote and it was out of my budget. You offered to send a manager out to give me some cost saving options. It was the same team member thaqt came out with only one minor savings on the deck. He said it was a set a price and that was it. The second visit was a complete waste of time.
I have had 4 different companies come out to give me estimates you guys were by far the highest in price the price that I was give was double the price that I've gotten from 2 other companies .