based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great interview with Glenn
Very knowledgeable. Patient.
Family owned. Installers are not subcontracted.
Timeliness; Customer Service oriented; Responsive.
BTW - my contact is Mike Hendley! Looking forward to working with him and will certainly be contacting him for any future needs and/or services!
I have no comment till the project is begun and finished.
The technician who came out to give an estimate quoted me double the price than 4 other companies I spoke with.
I felt as if I was estimated a higher price than the job was worth.
The technician was friendly but spent about 5 minutes at my house and didn’t try to explain anything to me. He stated he was going to send me an email with the quote but never did.
I wasn’t satisfied with the service.
Honesty. Knowledge of product. Upfront pricing
Off to a great start...
Warranty parts longer
An estimator was supposed to visit me on Tuesday Aug. 11th. I did not get a call inquiring about rescheduling, nor the the estimator show up.
Project Mgr. Chris Robinson visited on Aug. 10th for estimate. As of Aug. 14th.no estimate.I believe the cause was Beltway Builders was here prior.Was not difficult to link both companies under the same corporate umbrella. There was no call to explain the mix up. I could even have accepted a well crafted lie. But not to have any contact at all, well that was just rude. No need to contact me. Nothing can make this right.
Your pricing , I need to do more competitive shopping to get a gauge on your industries average pricing! Thank you for the estimate, if I learn that you’re average to lower than I will contact you.
So far so good!!
I never received an estimate for the work I need.
Beltway Builders are very professional, arrived on time and notified me with a price right away.
Too expensive
Everything from showroom to home to
The crazy quote
Bob cacncel his appt and no one called back for another appt I sent pictures of inpection so I will report to homeadvisor and the BBB of such poor pdofessionalism
After learning I wasn't interested in buying a new door to replace my existing door that simply needed to be re-anchored to external supports, repairman seemed disinterested in a job estimated to cost $350 and left rather hurriedly.
Too expensive. Over my budget.
A representative came out which was very nice. However, it's been a few weeks & still waiting for an estimate. I'm not happy because no one gave me the courtesy of getting back to me.
The estimate was about 40% higher than expected. Thanks for taking the time to come out.
The gentleman came and measured but I never received the estimate.
I am getting estimates right now. I do think your estimate is too high.
Price quoted was not within our budget.
Labor charges out of control for one window.
The price for a 2 driveway repair was out of our budget. 18k is alot for a driveway.
Dave was great, he was clear about what needed to be done and even broke down the pricing in separate quotes. I just had no idea how expensive one little slab of concrete would be. Way out of my budget being on a single persons pay.
Your estimator, Bill
We are in the exploratory stage and just trying to figure out what we want to do, when we want to do it and how much we can afford.