based on 7325 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You really were not able to solve my problem. But your representative was extremely polite.
I was impressed by the thoroughness of the project manager, Mr. Baker. He answered all my questions regarding the repair and possible replacement of my roof and gutter. The estimate provided was adequate but I would have loved to get an estimate that also included the repairs to my ceiling.
Came to my home for estimate but never received it!!
Provide the requested quote.
price was way to high
Price seems high
Yes, the estimate That was submitted was way over budget for me. That being said, I have decided to go with a different vender.
Too expensive
No call, no show for an estimate.
I would like the breakdown of how much the window costs and installation separately.
Also want to know the price of casements for my living room picture window, vs. a bow and double hung which I have both.
Communication about the appointment and update.
Poor customer service, communication, and follow-through. I regret ever reaching out to them.
David was very professional and was willing to work with us. Answered all my questions very thoroughly and even asked us questions about our project we hadn't thought about yet. It was a pleasure meeting with him to discuss our project.
My consultation associate was very professional.
The cost estimate was way out of line.
Never received an estimate
Very punctual listen to the scope of work. He asked very good questions.
Verifying I received your quote or recommendation. I can not locate a quote or recommendation following my request for estimate. After contacting my rep and the company reception, I learn something was sent but may have gone to my junk mail. When checking junk mail nothing is found.
The gentleman was very informative , honest and very professional. Thanks.
Your estimator and your communication have been good. We are getting windows replaced in our non heated garage. For this situation, your price seems a little high. We are getting some other estimates to compare
You need to get this off of here.
nothing. just waiting on other estimates.
Knowledge of sales reps and the ease of appointments and completion. So far.
Dave was very nice and worked with me to suggest solutions to the water coming into my basement. He postpone the work until I wS able to get the situation fixed. He returned and assess the damage and continued the contract with any necessary
repairs. Good customer service.
First name removed
The sales rep was not very friendly and seemed like he was in a hurry .
Had appointment for estimate yesterday. Guy called 10 minutes before appointment and rescheduled for today. Didn’t show up today. Didn’t seem interested in painting my laundry room.I have a small job. I didn’t call you. You called me. Not interested in using your company now or in the future.
Yes, the estimate came out to be more than I was willing to pay for the requested work.
I am still getting estimates and looking at options. Your company is definitely one that I am seriously considering for the kitchen remodeling.
Price was almost double other estimates.
There was no discussion about the details like gutters, downspouts, awnings, railings, color. Felt like I was pulling teeth to have a discussion about the project.
Was not a pleasant experience as with the other contractors.
attention to details