based on 7048 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Honest
Very responsive in checking on previous work. Would definitely recommend to others.
The quote I received was more than double what other contractors quoted. There were no measurements, no asking of the type or style of materials I wanted - poor business. Could not even fake it.
NO
They were responsive and were able to give me feedback quickly.
Still waiting on quote
I am waiting on one more eval of windows for the first replacement.
Also, because I will be paying CASH I am going to do replacement in stages. I wish to change first Quote to be for the Living Room (1) and First Bedroom (2). Drop the Second Bedroom Window.
Send Quote ASAP for me to review.
Note: If you are the company I decide to go with. I will want this project ONLY stated as weather warms up not in the winter.
I will contact you on this matter to update you as to me choice.
Name removed, Jr.
I asked for an estimate for a repair job. I got a price for a outrageously priced partial remodel project. The estimator made several erroneous assumptions about the job and persisted in using those as a rational for justifying work the did not need to be done and was not requested, to make a small job most costly. I view your company as dishonest and predatory. My short encounter was far too long.
I haven’t seen the products yet but the knowledge of your staff and their ability to explain services and also to listen to my input are important characteristics I want in a company.
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Extremely high estimate
The person that came to give an estimate refused to talk to us when we said we were going through insurance unless we signed a contract. We will not blindly sign a contract without a company first telling us what they would do to fix the issue, even if they can't give us a price estimate. They also seemed unimpressed that we were asking them to fix the inside sheetrock and not also using them to do the roof. This was a waste of time for both us and you as a company. The person I had scheduled with understood we were going through insurance and said you did small jobs as well as big ones when I mentioned exactly what we were looking for. At the very least, I would expect better communication between those that give estimates and evaluate damage and the office staff that schedule appointments. We have chosen another company.
The products offered were out of our price range.
Efficient and honest suggestions
I am just waiting on 1 more quote.
Your Mr. Archuleta was very helpful and presented your companies product and procedures in a very professional way. We are still evaluating our financial options.
In order to get the estimate, I was told someone more familiar with the type of work that was required would need to come out to conduct an investigation for a fee of $550. The fee would be applied to the work (if I chose to proceed).
I don't have an issue paying a fee for the investigation. But considering the fairly limited scope of the work, $550 is unreasonable.
The person was professional and nice. Your services are too expensive for my budget.
Your salesman was very good. He did his job and then explained the system to me and didn't
waste a lot of time. Gave me the bid for new gutters and left me to decide who I would employ
to do my house.
Very good customer service and professional with answering all my questions.
Very high estimate !
Yea the contractor came out and gave me a price of 35000 without measuring anything .. we picking out anything.. that is not good and I will not be referring your company to anyone
Quick easy and convenient
Quick response. Flexibility. Versatility.
Good knowledge of job and experience.
I will be reaching out to Howard today regarding a date for the project.
No, the product and salesman is great, it's just a cost issue.
Everything, they are great, products and customer services
The cost estimate was higher than expected.
Good service