based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professionalism
We're waiting to receive the estimate from Dave to help us determine the exact size & material for
the deck we want & patio/walkway we want installed.
I was not impressed with your services and the rep could hardly walk or able to perform at a professional level. I will not be needing your services.
It's been almost 2 weeks and i have yet to receive an estimate on the cost to build the requested addition.
Never showed up and never called.
I talked with other people who had a great experience with Woodland Windows. Jeff, who came by to take a look at our project, was in and out quickly, but he did answer our questions, and we know that we can visit the showroom, which we intend to do, to look at the exact windows and doors he is suggesting for our project.
You didn't show up.
Almost 3x higher than previous estimate.
Great customer service! Top notch!
Price- over double the company i'm choosing.
Value
The price
I just did not think the work would cost 30 k
Cost
Based on price only your estimate was over twice of the other companies, so I would have to say I’d not suggest your company
Price of the job
I was promised an estimate an hour after the evaluation. I still have none, days later. I have no explanation.
First name removed was professional and polite, took his time to explain what your company offered and address our needs. Unfortunately, There are two company that have bids in the $7000 to $8000 range. We would however recommend your company or consider you in the future.
Thank you First name removed Brown
Prices too high.
No real discussion of possibiliies. Late arrival. Should have received an email about cost and estimate breakdown. Totally unsatisfying
You haven't done the job yet. The fact that you didn't know that does not have me brimming over with confidence.
Can not afford the price.
The estimator was very knowledgeable and understanding of what my project as well as helpful. I can only hope that will continue.
The Beltway Builders representative, David Collins, was very unprofessional. He did not represent your company well at all. He talked over my husband and I as we discussed what needed to be repaired. He was not helpful about what your company could do to repair our plumbing and ceiling. Additionally, when he first arrived he immediately asked to use the bathroom. This is very unprofessional especially due to the COVID-19 precautions that everyone is doing to remain healthy and safe. Needless to say, we will not be moving forward with your company or recommending you to anyone else. We feel you should definitely consider using someone else to represent your company for initial visits with customers. It truly makes a difference. First impressions are lasting impressions. We were not impressed at all.
very professsional, came at time indicated, gave good advice, will definitly use when I find replacement window
Was higher than expected and at this time I am not ready to accept more debt.
Proposed cost for a simple drywall repair was unaffordable.
Price was way too high.
Your technician only looked at online reports, not on site visit, before complaint a quote. They copied and pasted structural engineer's recommendations with no explanation. Amount quoted for a structural engineering survey was 4 times what I have paid in the past, leading me to believe that your company's estimated are wildly out of sync with reality. I have no confidence your company has the skills or understanding to undertake the job..
Customer service