1594 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Responsive, punctual, and friendly, but estimate more than three times greater than half dozen other estimates.
on the initial Phone conversation I had told the rep that all I was looking for was for someone to install the title in the shower. All the plumbing had need done already . When the rep arrived at my home It was they would have to take out everything that had been done. Rep did not follow any Covid safety procedures. No Make and did not try to social distance.
quick response - recommendations
Prices
More expensive than I aticipated
More detailed data regarding our project.
Great response, so far!
Give a reasonable price!
Price
No we decided it is too expensive and cannot afford
The project manager wants to make another visit with someone who knows/understands the problem for the job to be done and then give us the quote.
Showed up when he was suppose to, easy going and seemed honest
You seem to be serious about design.
They didn't show up for the appointment.
Professional, helpful and very patient. Worked with us to make sure we had everything just right before he left.
I got an initial response. Sent over the requested information. Then sent a follow up email to find out if there was missing information and have heard nothing since. Never got my quote
Timely, professional service.
I've just started the process by hiring the company. The salesman was professional and responsive.
I liked the way Mike presented, explained and very thoroughly mapped out what our experience would be like. He’s a wealth of knowledge!
Quality product at a competitive price.
That your Reliable and Dependable and warranty
and stand behind your work.
Up front and honest about how long it will take to install.
Still waiting for my estimate
Estimate right on the spot
Glenn offered me options and did not try to pressure me into making a decision right away.
they seem to be sincere in servicing their customers fairly!
The issue was already resolved
The pricing seemed very high. I replaced all of the windows in my house for the same amount of money that it would have cost me for the kitchen. I also didn't understand why the small doors cost the same as the larger doors.
the estimater was great and very professional!!!!!stil decideing i believe your price might be 4times higher then the next guy if what im hearing from myneighbor is true will defintly get back to u!tnxs marty
The quality of your products, the training of your staff. no pressure sale