based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price of the shutters was excessive for 9 pair.
The price was the highest among four bids.
Beltway $5,923
Bid 2 $5,500
Bid 3 $4,975
Bid 4 $3.700
Estimate provided was unreasonable
The price was to high for the job we were doing & the rep could not keep his mask to stay covering his nose while we spoke to him
Quote was double that of other contractors with no breakdown (Parts/Labor). The associate wasn't even willing to have a conversation about how he arrived at his price or the type/quality of door you would install. The professionals (Pella) were $1000 under your quote for a better door.
Great professionalism. Great team/staff with technical knowledge and awesome customer service. Book them for.your next home improvement project!
customer experience has been good. appreciate that the people we have worked with so far.
The quote that was provided was more than triple what Other places quoted
Gave a price with no details. You get more from a car salesman. Very disappointed.
Estimate was 3x other estimators and they didn't have any knowledge of what needed to be done - not sure how they knew what estimate would be and why.
Howard was prompt, friendly, knowledgeable, and patient. He explained clearly the work that needs to be done, the cost, timeline, and follow up plan. We look forward to working with Beltway Builders, Inc.
They've been pretty responsive and haven't tried to push unnecessarily radical solutions on me.
Nothing at this point.
Experience
The representative that came to my home was very knowledgeable and professional
Way, way, way too aggressive. Within 5 minutes of requesting contact for a bid, I received a phone call every 10 minutes for several hours.
After I spoke with someone, I continued to receive multiple phone calls the remainder of the day. You essentially spammed my phone.
One call will suffice. If a person does not answer their phone during the standard work day--it's because they're working.
This level of aggression bordered on harassment and I will NOT recommend this company to anyone or proceed any further with my request for a bid.
Cost
Yes, never gave me an estimate of what I asked for and what was estimated I could build a complete addition to my house
I make it a policy to never do business with companies that do high pressure sales moves like “sign now and get this low price, wait a day and it goes up $500, wait 30 days and it goes up $1000.” Even if your company gave me the lowest bid (which you didn’t, by far) I would not do business with a company that wants to put pressure on their customers in that way.
your employee is very qualified to do his job!!
Too expensive
The estimate was just awful. To fix one drawer the sales person said i needed to order a complete new kitchen unit . The estimate for making a 12 inch by 35 inch shelf wad 900.oo. These estimates did mit make sense. It the job wad too small tje salesperson should have said so, not make up a silly too high price. I intend to make my church aware to never contact this company. I am a pastoral councelor at a 4,500 member church. Morning Star Baptist
excellent communication
The price was too high.
No one ever showed up to give me a estimate
The price was well beyond my budget.
I had a maximum of $5000 that I was willing (and able) to spend. I could not get a ballpark figure from anyone over the phone so I was really sorry I wasted your estimator's time and effort to come to Cheyenne to give me an estimate. If the people on the phone had been able to tell me it could be anywhere from $8000 to $15000 I could have saved everyone the time and the effort.
The quote was more than 3 times of other companies..
I have not heard from your representative since he was here on Monday the 2nd of March.
Joshua is a terrific representative.