797 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great service and customer service
friendly and attentive, quick follow up when reach out.
Steph keeps everything clean, is very professional, and deals with our weird schedules and closings.
Very easy to work with and they get the job done!!
Cooley is the best and even when he is short staffed he makes sure everything gets done and keeps our office looking great. Elsie will also jump in when needed to help out and is quick to respond to any special request we have.
Timely, courteous, professional, and thorough service.
Nice staff
Friendly staff, hard workers.
I don't interact enough with Service Master to know. The janitor we have is great from what I can see and our account contact is responsive to our needs.
Dependable people who do a great job keeping our facility gleaming.
Would recommend ServiceMaster to everyone. Will not go with any other company.
Extremely responsive and accommodating to flexible scheduling. Thorough and high quality work.
Service Master is very professional and they do a superb job cleaning. I highly recommend them.
The manager is very receptive to our needs and requests, and her staff are friendly and do a thorough job.
It’s always taken care of well.
They take care of all of our needs.
The staff is the best.
We are very pleased with our service.
They're always available to take care of any issues that should arise
Thorough; follow the schedule I set for the cleaning.
Very attentive to our needs. Jessica (aka J-Mac, aka Queen of Clean, aka Sweep-Zilla) is the best we've had in the past 20 years.
The staff is friendly and if you need anything the staff will do everything they can to help.
Everything always looks clean and fresh around our facility. Service Master staff do a nice job!!
They all do their jobs well and are friendly yet professional.
Staff are kind and accommodating and do a great job every day.
Servicemaster strives to do a good job! The Supervisors round and check to make sure everything is being covered. Laura Nadler really does care and she will follow through on concerns or suggestions! Thanks ServiceMaster for being our clean up team!
I don't have any requests.
Service Master listens to the concerns and strives to deliver to the customer!
Great work. Reliable staff
While there are not many issues, I love that any issue is taken care of immediately and with great customer service!
So happy to have Deb back cleaning for us. Everyone always dose a great job cleaning and very friendly.
Wes Moats
Our cleaning person doesn't dust and for the last couple months no longer vacuums.
We have asked him to take the garbage outside the plant due to recent rat sightings in the collection area and he did it a few times and stopped.
Why has he stopped vacuuming and taking the garbage outside to our trash container?