based on 322 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that they are always responsive to whatever needs we may have at any given moment.
good job, punctual
Clean is mediocre. I notice a lot of spots missed each week. Our office is not that dirty so I feel that a lot of spots are skipped each week. But I notice a lot of dust on window sills, specks of dirt, paper, or dried flower/leaves on ground from week to week that never get swept up. Little things but items that tell me the contracted list is not being adhered to. We currently have a temporary cleaner as our regular person is out and things were must worse. I did call and report this and noticed this morning that the Friday cleaning was very good as far as I can see. They are trying to improve when I call and mention the problems. This is appreciated.
We at Saint Patrick Parish are very pleased with the janitorial/cleaning services that Mike preforms at our church. When asked he replies quickly to our special needs.
pre-scheduled, timely, routine
Multiple re-stocking issues and inconsistency in daytime personnel's performance.
Dependability & Quality of Service.
They are awesome to work and trusting.
They show up every week, on time!
Friendly staff
dependable
Clean out the cob webs in ALL the corners in the church.
Make sure trash bags are completely shaken open before putting them into the cans.
Better job at spot cleaning carpets.
Use scrub and shine on sink as needed- sometimes ring around drain or or mark where water drips from faucet
Prompt professional service. Friendly staff. Attention to detail.
Always very responsive to concerns, and do whatever it takes to fix any problems.
ServiceMaster Chesapeake is always consistent with their cleaning quality and we appreciate their service very much.
Kurt, April and Dan are very attentive to our office comments and very prompt on supply delivery and services rendered. Thank you for taking care of our office!
Dependable and consistent
Our agency is very satisfied with the professional cleaning services and customer service we receive from ServiceMaster of Kankakee. Our office building is tidier than it has ever been. If I have a question or suggestion about our service, I receive a prompt response from the operator. Fabulous work!
Timely, cost effective and great job. Considerate staff
Great service, friendly staff. You can’t go wrong!
Very Professional Service. There employees that come to service our Building are very hard working and personable. They are able to be flexible around our schedule and do a top knotch job. I would very highly recommend ServiceMaster Clean.
Service master is a great janitorial service. They are always able to provide extra cleanings whenever it is needed. Even in emergency situations, they are able to get the job done quickly and efficiently.
Servicemaster Building Maintenance provides a quality and timely service. We are very pleased with their services and would recommend them without hesitation.
Tim - Vision Logistics Inc
ServiceMaster has been incredibly thorough in their cleaning & exhibit extreme professionalism!
Less staff turnover would be better.
Dependable and great job cleaning
Could be a little more thorough when vacuuming.
I am very pleased with the partnership that has been established with our ServiceMaster of Allentown group. Issues are handled professionally and immediately; they listen to and understand our needs and provide the service that our facility requires; they make frequent visits to our facility to monitor their employee’s work to ensure that we are getting the best service. I highly recommend ServiceMaster of Allentown.