based on 797 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service Master does a great job with our store.
Very responsive and friendly staff. I have always been impressed with the desire of excellence from Dan and his crew.
Our office is always nice and clean. I would recommend to other companies to use this service.
They seem to go through a constant thorough list and always get it done.
I love the leadership of the business!
Dan and his crew and very accommodating. Alway do their best to make sure that everything is done and done professionally.
We especially like Maria. She is pleasant, efficient, and dependable. Service Master is lucky to have her. As is Technik
Thank you
Great all around service!
Clinic is clean, and everyone is very easy to work with.
Always friendly and will accommodate your requests and answer to any needs.
Dan and Kurt are very approachable. Easy to work with. They work hard to make sure their customers are satisfied.
You do a great job. Thank you!
Super friendly staff.
They work hard and clean our facility to the best of their abilities.
Always aiming to please.
They do a very good job.
I appreciate timely, consistent, trustworthy, kind and affordable service for our library.
They do a great job. I feel they are very reliable and listen to any/all concerns I may bring to their attention. I can tell they take pride in their work.
ServiceMaster by Shevlin had been providing friendly and quality service for many years to our school.
friendly, dependable, do great work
Language barrier. It would be nice to have the same person every day. Maria was great last year!
Servicemaster always listens to our concerns and constantly tries to improve. I have no suggestions at this time. Thank you!
Great quality at a great price!
Corey Roberts
Branch Manager
Sunbelt Rentals
Columbus, Ne.
They do a great job and answer the phone anytime a complaint/issue arises. they tend to our needs in a timely manner.
ServiceMaster by Shevlin truly cares that their employees provide the best service possible by doing random checks on facilities they clean.
Our service has been very inconstient with quality. We also have experienced multi changes in workers along with not having workers clean the duration of the time we aggreed upon.
We're happy with our cleaning service. What we request to be cleaned is done weekly.
Not sure I would say that I am disappointed, but I would say that I feel we pay a premium for the little service that is required. In the beginning, we paid for a full month even though our service started in the middle. Understanding that is how some companies work, I didn't complain. When it came time for a credit for a missed cleaning, we did not receive the full credit for those days missed cleaning service. Not sure how it is figured. On our missed cleaning day, the person in charge of the cleaning sent me a text almost 6 hours after they were scheduled to be here. I did not see this until the following morning. I was not made aware of a schedule change until I reached out and let you know what had happened. I feel the communication should have come from you before I had to reach out.
Our quality person is great with communicating and wanting to know if there are any issues. No complaints with her at all.
Not totally unhappy with the service, but I am not impressed enough to recommend.
It's always taken care.
Friendly employees.
Local company.
Great work!
The staff are very friendly and helpful! Also, the consistency of service; if our regular person is going to be off, a replacement crew will clean in her place.
The cleaning is no consistent. There are days where I have to come in and clean myself or reclean. Our floors are never swept. There is blue stuff in the toilet, but i end up having to clean the toilet itself. Sometimes I have to take the trash out. This week there were spots all over the desk and I had to reclean it, along with cleaning the toilet again. My floor I just let go. We stay with you because there are limited options in town to turn to and we have been loyal. We understand turnover, but when it creates more work for me, instead of us helping our clients, that is where I am not satisfied.