based on 77 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always helpful and willing to stop down when anything is needed.
Everything always looks great!
The team does a great job with limited budgeted dollars designated to the clinical areas. I am hoping we can get back to a more normal time where we are getting more staffing dollars designated to the clinical areas.
They do a good job and the staff are polite and professional
- Reliable employees
- Informed if the wages/bill will increase well in advance
- 'On Call' in an emergency
Good morning. We have had your service for almost 10 years. In the past couple years we have become increasingly dissatisfied. This is a medical facility and our patients expect (as we do) to have the office thoroughly cleaned. This is not the case. The bathrooms are dirty. Cannot tell when the floors were last washed. HVAV vents have a build up of dust.
We would like a representative to meet with both Holli and Sharon for a walk through asap.
Please contact Holli at Phone number removed.
Thank you, Sharon Last name removed
Very receptive to feedback. Staff is friendly and reliable. Easy to work with.
Easy to work with. They get the job done. Friendly workers. If there is a problem, they are quick to respond and rectify it.
Norma and Jennifer do a spectacular job keeping our office building clean! Very efficient and professional! ServiceMaster's quality of services, dependability, and peace of mind is worth every penny!
Prompt attention to any issues that need to be addressed. Excellent job performance. Courteous and attentive staff.
It is nice to have a cleaning service that does a great job at a reasonable price. I also enjoy that it is a worry free experience.
Be a little more thorough
Service Master is very flexible with our Schedule. Their Team is excellent. I would highly recommend their service to anyone needing to get a top quality cleaning.
The cleaning services are always done well and timely. We are very happy with the services and would highly recommend to other local businesses.
Your professional staff (Mariam) and quality of her work!
They do a thorough job.
Prompt and reliable service
1. Dependable. Consistently here every Friday around the same time.
2 Quality. The place is always looks and smell clean after cleaning.
3. Friendly Staff.
I realize it is hard to hire quality employees, but we have not had consistent folks who we can count on to do their job well and clean our classrooms and other rooms well, especially going through our bouts of sickness that caused us to have to wear masks and not have school on Fridays for a few weeks. There were many days the tables and desks weren't cleaned. That was disappointing. We know you tried to address it and it seems to be better, but it has happened more frequently then I would like.
We are extremely pleased about the quality and consistency of the cleaning service we receive. The communication and professionalism are top notch!
The work promised was not delivered consistently.
The initial few cleaning visits showed promise; however, the amount and quality of work quickly declined drastically. We often had to clean up after the "clean-up" crew.
Huge disappointment!
very prompt and always do a great job
Cleaning services are good. Would like to see more consistency in the staff.
Consistency.
Empty out shredders as well (small details)
We have really been pleased with the cleaning that Jeff Grice and his team have
provided us. Jeff is very attentive to our needs and we really appreciate
his partnership.
The cleaning of the restrooms, floors, and ensuring all of the trashcans are emptied. There has been several instances that the floors do not look to have been swept/mopped and the toilets have not been cleaned. The trash has been left overflowing, especially in the kitchenette on several occasions.
ServiceMaster has been cleaning the common areas in our condominium building for several years. We are very satisfied with their work.
Service oriented.
Staff is very friendly