based on 797 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our cleaner, Mike, is amazing. He takes pride in his work, always does a good job, and does so with a positive attitude. He is so nice to everyone on our team and we really enjoy him. All of our areas are cleaned well and we are very happy with his service. He is a very good communicator!
More consistency in cleaning. Very responsive to requests but week to week can be a big difference in cleaning quality.
I can't even begin to explain how awesome those ladies are! They are the best we've ever had!! I can tell they care about doing a great job by how they pay attention to details, keep everything organized, communicate and go above and beyond. Thank you so much!!
Very nice staff members, very personable. Always does a thorough job
We love our Peggy! She is very reliable and does a great job keeping our store clean every week. We so appreciate this cleaning service. Thank you!
Rhonda Smalley, Bargain Bin President
Very helpful and on time everytime.
I like Service Masters dependability, long term professional staff, the fact that managers and supervisors communicate frequently and can be reached for phone conversation. The team providing our service for years function as if they were our own employees. Our Service Master team provide great service, great communication and security as they are the last one's out of the facility each night. I can't express the gratitude I have for our team members who go above and beyond their responsibilities to assist with facility and security issues that they encounter while keeping our facility sanitized and clean. We love our team, thank you for all you do!
I think the person that cleans here does a great job
Tiffany is absolutely amazing! The cleaning has just been real laxed lately. i know we don't have a permanent cleaner yet so i don't want to be to picky. Certain areas this weekend also seemed to have not been clean thoroughly. But new cleaners they need to get used to the building and how to clean it is what i'm chalking it up to. Would definitely recommend Tiffany!
Loyalty to our company.
Great customer service, and friendly associates!
The cleaning service is exactly as described. The cleaner is very dependable and works hard.
Our facility always looks great. The Service Master staff do a really nice job!
Our Agency is always cleaned well. Friendly service.
Friendly and efficient.
Better communication
ServiceMaster is always willing to work with us for cleaning services as our events occur. This has especially been helpful and much appreciated during the covid pandemic. We can always count on them!
Thorough follow through on requests and friendly staff!
Excellent service and response time. Still working on getting the staff to install the toilet paper rolls - 2nd floor rolls off the top - basement rolls off the bottom
ServiceMaster does a great job of cleaning our offices, and its staff and management are very responsive if we ever have an issue.
Great work, friendly staff.
The staff is very friendly!!
Servicemaster has serviced the Defiance Clinic for many years. They are hard workers and they are dependable! Thanks Servicemaster!
I really appreciate being able to contact someone quickly and the expediate service that you provide. Thank you!
Mindy does a great job cleaning the infusion center and is always pleasant when she is here.
Very responsive when we have a particular need.
best cleaning lady I have ever had
Deb always cleans our business up great, she cares about how it looks too.
Wes Moats
Tiffany recommended for the Northtowne Branch of the State Bank to have our bathroom floors stripped and refinished, this was the best thing that we could have done! Our floors look brand new and they really looked terrible!!! Yea Tiffany!! Thank you for your service!!
The cleaners do a very detailed job. The floors always look amazing!!