ServiceMaster Clean
3839 Forest Hill Irene Rd
Memphis
TN 38125
United States

Average rating: 9.2 out of 10 based on 797 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 26, 2019 — Rated 10 out of 10 by S.H. ServiceMaster Building Maintenance Service by Weeks
What do you like about our cleaning services?

You have great employees and they do a great job.

Report a concern   September 26, 2019 — Rated 7 out of 10 by V.B. ServiceMaster Professional Building Maintenance
What could we do to improve?

Overall dusting could be improved

Report a concern   September 25, 2019 — Rated 10 out of 10 by F.J. ServiceMaster At Your Service
What do you like about our cleaning services?

Matt does a great job cleaning the office. He is personable and complete in his work. You can tell he takes pride in his job.

Report a concern   September 25, 2019 — Rated 10 out of 10 by C.W. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Prompt, friendly and do a great job

Report a concern   September 24, 2019 — Rated 10 out of 10 by C.S. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Team is friendly and always eager to please.

Report a concern   September 24, 2019 — Rated 10 out of 10 by L.H. ServiceMaster At Your Service
What do you like about our cleaning services?

Becky Morris is the best. She does an excellent job and always keeps us informed of issues.

Report a concern   September 24, 2019 — Rated 10 out of 10 by C.R. ServiceMaster At Your Service
What do you like about our cleaning services?

Betty does a great job of keeping our office areas and break areas clean. Thanks Betty!

Report a concern   September 24, 2019 — Rated 10 out of 10 by P.H. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Friendly staff

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.O. Fort Defiance ServiceMaster
What do you like about our cleaning services?

The crew does a great job of keeping our facility in tip top shape. All are super friendly and seem to enjoy their work.

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.W. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Always a quick response and follow through if any issues.

Report a concern   September 24, 2019 — Rated 10 out of 10 by J.L. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Mindy does a great job!

Report a concern   September 24, 2019 — Rated 9 out of 10 by S.B. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Promptness

Report a concern   September 24, 2019 — Rated 10 out of 10 by M.W. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Great service and very responsive!

Report a concern   September 23, 2019 — Rated 10 out of 10 by R.S. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Wonderful, friendly and hard-working people who do an excellent cleaning job. They are a blessing!!

Report a concern   September 23, 2019 — Rated 9 out of 10 by F.S. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Prompt and thorough service.

Report a concern   September 20, 2019 — Rated 7 out of 10 by M.A.C. ServiceMaster Professional Building Maintenance
What could we do to improve?

Clean the bathroom entry doors where hands push to enter
Clean the walls and handles on the inside stalls.

Response from ServiceMaster Professional Building Maintenance:

We will do so Mary Anne. Thank you for taking the time to give us feedback. - Angela Paolini President/CEO

Report a concern   September 19, 2019 — Rated 10 out of 10 by D.H. ServiceMaster Professional Building Maintenance
What do you like about our cleaning services?

Service Master has been very easy to work with. If you don't like how things are being done they will listen and get on top of the issue and make things right. If they don't know what is going on they can't fix the problem.

Response from ServiceMaster Professional Building Maintenance:

Thank you for taking the time to rate us and give us feedback Dallas! I am glad to hear you are happy with our service! - Angela Paolini, President/CEO

Report a concern   September 19, 2019 — Rated 9 out of 10 by M.W. ServiceMaster Building Maintenance Service by Weeks
What do you like about our cleaning services?

Cleaning services are prompt and timely. The company always asks us how they are doing and how they can improve.

Report a concern   September 18, 2019 — Rated 10 out of 10 by Ginny German ServiceMaster At Your Service
What do you like about our cleaning services?

I love Service master because the way they own any cleaning issue I have here at the bank. They go above and beyond the call of duty and we are very appreciative of all they do for us. This kind of service allows us to totally forget about the cleaning and concentrate on our customers.

Report a concern   September 18, 2019 — Rated 10 out of 10 by M.M. ServiceMaster At Your Service
What do you like about our cleaning services?

We are please with our cleaning service at this time

Report a concern   September 18, 2019 — Rated 7 out of 10 by C.M. ServiceMaster At Your Service
What could we do to improve?

More attention to detail. Regularly find places that need dusting, should not be our responsibility to find it and ask for it to be cleaned.

Report a concern   September 18, 2019 — Rated 8 out of 10 by N.J. ServiceMaster At Your Service
What could we do to improve?

Please make sure three is daily sweeping and always looks in corners because cobwebs like to come fast

Report a concern   September 18, 2019 — Rated 10 out of 10 by D.C. ServiceMaster At Your Service
What do you like about our cleaning services?

FLOORS LOOK MUCH BETTER. THX!

Report a concern   September 18, 2019 — Rated 4 out of 10 by T.W. ServiceMaster Building Maintenance Service by Weeks
How did we disappoint you and what can we do to make things right?

The cleaning staff has not been consistent and the employees have reported at different times or not at all. Would prefer to have the same staff and work schedule so that there is consistency in cleaning.

Report a concern   September 17, 2019 — Rated 10 out of 10 by W.S. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Employees are very responsive and friendly.

Report a concern   September 17, 2019 — Rated 10 out of 10 by Wes Moats Fort Defiance ServiceMaster
What do you like about our cleaning services?

Keep up the great work!

Report a concern   September 17, 2019 — Rated 10 out of 10 by A.L. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Very prompt to our needs. Each staff member we have dealt with has been outstanding.

Report a concern   September 17, 2019 — Rated 10 out of 10 by S.T. Fort Defiance ServiceMaster
What do you like about our cleaning services?

The friendly staff and good service.

Report a concern   September 17, 2019 — Rated 1 out of 10 by D.J. Fort Defiance ServiceMaster
How did we disappoint you and what can we do to make things right?

We would like to provide 10 but 1 populates when we select 10. First name removed

Report a concern   September 17, 2019 — Rated 10 out of 10 by V.O. Fort Defiance ServiceMaster
What do you like about our cleaning services?

Great work and responses when needed.


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