based on 48 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff
The crew does a great job of keeping our facility in tip top shape. All are super friendly and seem to enjoy their work.
Always a quick response and follow through if any issues.
Mindy does a great job!
Promptness
Great service and very responsive!
Wonderful, friendly and hard-working people who do an excellent cleaning job. They are a blessing!!
Prompt and thorough service.
Clean the bathroom entry doors where hands push to enter
Clean the walls and handles on the inside stalls.
We will do so Mary Anne. Thank you for taking the time to give us feedback. - Angela Paolini President/CEO
Service Master has been very easy to work with. If you don't like how things are being done they will listen and get on top of the issue and make things right. If they don't know what is going on they can't fix the problem.
Thank you for taking the time to rate us and give us feedback Dallas! I am glad to hear you are happy with our service! - Angela Paolini, President/CEO
Cleaning services are prompt and timely. The company always asks us how they are doing and how they can improve.
I love Service master because the way they own any cleaning issue I have here at the bank. They go above and beyond the call of duty and we are very appreciative of all they do for us. This kind of service allows us to totally forget about the cleaning and concentrate on our customers.
We are please with our cleaning service at this time
More attention to detail. Regularly find places that need dusting, should not be our responsibility to find it and ask for it to be cleaned.
Please make sure three is daily sweeping and always looks in corners because cobwebs like to come fast
FLOORS LOOK MUCH BETTER. THX!
The cleaning staff has not been consistent and the employees have reported at different times or not at all. Would prefer to have the same staff and work schedule so that there is consistency in cleaning.
Employees are very responsive and friendly.
Keep up the great work!
Very prompt to our needs. Each staff member we have dealt with has been outstanding.
The friendly staff and good service.
We would like to provide 10 but 1 populates when we select 10. First name removed
Great work and responses when needed.
Multiple cleaning service issues that continually have to be monitored - each time with a periodic improvement and then fall below expectations again. Currently dealing with cleaning crew losing office key and a potential rekeying of front and back door. Enjoy the relationship with the ServiceMaster management team but services need improvement.
The Terrell ServiceMaster team is excellent and a huge part of our business! We know that after each event held at our facility, the team will come in and clean things to a high standard. If we need anything extra done or something a little different, the crew never complains and always does what we need. Highly recommend! ---Hawks Point Events
Extremely efficient; makes best use of equipment/talent/time.
Stays on task till completed.
Do the job correctly. If there is something that was missed they make it right. Easy to work with their office staff and crew.
We get a lot of compliments for our clean cabin, bathrooms and showers. I would like to forward them to you. Thank you
They are very reliable and through
Betty does a great job of keeping our office areas and break areas clean. Thanks Betty!