What our customers think of us!

I like that the supervisors do inspections

dependability & consistency

Efficient, thorough and conscientious.

Complete all itemson cleaning list consistently weekly.

Super awesome - Green - top shelf service

Becky is the best. She does a great job. We always have supplies in the bathroom and lunchroom. Our areas are always clean. Please let Becky know what a great job she does.

Always very professional, take care of problem quickly and keep us in the loop. Our office is always clean and looking good for our patients. Thanks

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Betty Youngblood is always on time. Does a excellent job!

They do a good job!

Services are on schedule and are after hours. No interruption in work.
Thanks,

No disappointment. Management has been outstanding. I would prefer attention to the details. Corners in the bathroom. Drips on the walls or the stalls. The lobby windows and rugs. Maybe you don't do walls (??) I need to check my list. Also - I need to schedule a very good carpet cleaning upstairs and in the conference room downstairs for mid April. Is that doable?

I take care of my business and you take care of the cleaning business. I have very few complaints and the customer satisfaction survey results are outstanding.

We love our new worker Angie - but for a while it was incredibly inconsistent and the constant change really unnerves some of our tenants.

Christopher is very consistent and pleasant. I think the service is a great value.

Service master first and foremost is professional in every way. From the time a request is made throughout the completion process. They were there to handle any task with the right solution. There is know job to big or small. I feel more comfortable when they are on the job. They have a great hierarchy and leaders who are very eager to please and all employees are trained in a professionalism not always guaranteed in today's job force. I am very satisfied with the services I have received. Thank you Service master!

Best regards,

Shane Neemann
Building Maintenance
NRECA Operations

My primary concern is that there seems to be a lot of turnover with cleaning staff. I realize it's a difficult field to hire and there's lots of competition. But I would prefer that we have the same people cleaning our locations for as long as possible so that we are familiar with them and they are familiar with our buildings.

Encourage your staff when they are dusting to pickup items and dust under and around them. Even though folders or bottles may be on the shelf or desk, pick up, dust under and around and place back the items moved. Otherwise, great service.

Correction and attention to cleaning details.

A lil dusty in some spots

Very responsive at management level. Staff who are friendly and care about providing great service.

Prompt notification in schedule or personnel changes to the customer.

Easy to manage and organized.I sign up, and if we have an issue i put it in the book!

well, timing is everything. I just had to change toilet paper roll in bathroom and there was none in bathroom cupboard to get it from either. sometimes we run into same with papertowels. most of the time its pretty good though. attention to detail means a lot is all.

I don't have to handle the personnel issues.
Supervisors conduct random checks on work.

Tony is the best---Reliable and does a super job!!!!!!!!!!

Keep up the great work.

Well run company that is responsive to both needs and opportunities to improve. A pleasure to work with. Very atypical for a cleaning service in a good way.

Personable employees, quick response time, cleaning services are always above and beyond.

it depends how you define clean. cloths need to be wet not dry, carpets need to be vacuumed thoroughly.

Need to do a deep clean one and awhile. We have dust collecting on the top shelves and on the power supplies under the desks, etc.