based on 332 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gloria does a wonderful job for the Stroede Center for the Arts
Everyone is very friendly and receptive. No issues.
It's so nice to come into a clean office. The carpets are swept and the trash has been emptied. The halls are shiny and clean and the bathrooms are spotless.
Also, the workers are friendly and kind. There is never a complaint when there is an issue that needs to be addressed and it is handled quickly.
Tim is very responsive to requests and other needs around campus. Internal and external customers are very happy with how neat and clean campus facilities are when they host events.
We appreciate Dan’s prompt response whenever we’ve needed assistance. He consistently follows up without delay.
They are very easy to work and communicate with. They always do a good job!
I would like to see more consistent vacuuming throughout offices and public areas without having to speak to a supervisor. The supervisor has been wonderful to work with, but I am disappointed in the consistency of the vacuuming.
Friendly and courteous staff
Cheka is AMAZING and does a fantastic job at our facility. We are so glad to have him and he has truly become an asset to our team.
We have had an outstanding experience with your staff over the years. The employees are so friendly and willing to assist. You are very easy to work with and provide great services.
How they always do a great job and are reliable on showing up
I like that when an issue would come up, they are quick to fix it. Customer service is top notch!
The team is friendly, and they inspect the services provided.
It is appreciated
Everything. Andreanna and Matt are great.
Great quality & customer service with affordable rates!
The floors are spotless, all surfaces are wiped, and the trash is emptied. Everything looks clean and tidy, thanks!
I have received more complaints than usual lately on lack of vacuuming around desk areas and cleaning in the kitchenette areas.
Very clean and consistent even when different help is installed.
We have been consistently impressed with the cleaning service we hire to maintain our offices and restrooms. There are several key aspects we particularly appreciate:
Reliability and Consistency: The cleaning team has been dependable and punctual, ensuring that our office and restroom areas are cleaned thoroughly on a regular basis, without fail.
Attention to Detail: The team demonstrates exceptional attention to detail, ensuring that not only visible surfaces but also often-overlooked areas are meticulously cleaned.
Quality of Cleaning Products: We value that the cleaning service uses high-quality cleaning products that are both effective. The use of these products ensures that our workspace is hygienic.
Professionalism: The cleaning staff consistently maintain a high level of professionalism. They are courteous, respectful, and always adhere to our privacy protocols, making them a trusted and integral part of our workplace.
Improved Office Morale: A clean and hygienic work environment contributes positively to employee morale and productivity. The efforts of the cleaning service help maintain a comfortable and pleasant atmosphere for all of us.
Overall, we are highly satisfied with the cleaning service and look forward to continuing our partnership.
Shevlin continues to do a nice job. Very few issues throughout the year!
Great local company. The cleaning is done well.
They do whatever is needed to keep our facility looking great.
Service Master by Shevlin is reliable. The individuals cleaning are pleasant and do a nice job.
Dan is the best and always responds professionally to our never-ending requests.
Excellent service & communication
Everything is going well.
They are always there to answer the phone with friendly service. Very accommodating with our janitorial needs.
The ServiceMaster personnel are professional, friendly, flexible and care about their clients.
Easy to work with. Very receptive. Great cleaning staff.
Service Master by Shevlin offers an outstanding service with excellent communication. Not only do they meet our needs I feel they exceed what we expect from their services. One example would be the self-assessments they perform, sharing the results with us. Performing these evaluations, I know they are striving to offer up the best services possible.
Consistent and thorough. Very good staff.