based on 797 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shevlin continues to do a nice job. Very few issues throughout the year!
Great local company. The cleaning is done well.
They do whatever is needed to keep our facility looking great.
Service Master by Shevlin is reliable. The individuals cleaning are pleasant and do a nice job.
Dan is the best and always responds professionally to our never-ending requests.
Excellent service & communication
Everything is going well.
They are always there to answer the phone with friendly service. Very accommodating with our janitorial needs.
The ServiceMaster personnel are professional, friendly, flexible and care about their clients.
Easy to work with. Very receptive. Great cleaning staff.
Service Master by Shevlin offers an outstanding service with excellent communication. Not only do they meet our needs I feel they exceed what we expect from their services. One example would be the self-assessments they perform, sharing the results with us. Performing these evaluations, I know they are striving to offer up the best services possible.
Dependable.
Very thorough with cleaning. Very professional.
Marvin & Melissa specifically, they make it so I don't have to worry about anything except my job, which my employer appreciates as well!
Thank you.
Friendly staff, excellent work.
I am extremely satisfied with Servicemaster!
Fast friendly and efficient!
Marg is very friendly and flexible and gets along well with everyone. We enjoy having her clean the office. She is responsive to our needs and is willing to do whatever is asked of her. It's also a pleasure to work with Melissa. She stays in contact with management to ensure our needs are being met. We have nothing but great things to say about the services we receive from Service Master.
Deb and Mary do a great job for us. They're always punctual and very thorough.
How kind and friendly Deb and Mary are. They care about keeping our workplace tidy and clean but also care about us, they never fail to ask how i am and how my dogs are. They are just awesome! And they always show up, even if we have to switch when they come they at least always do!
On top of doing a great job cleaning, everyone is always super friendly and we enjoy when they are here!
The staff is very friendly and they do a nice job. They are quick to respond to issues that happen on the fly.
Prompt, professional and friendly service.
We have had ServiceMaster for about 18 months now. The quality and consistency of the cleaning is greatly improved over our previous provider. It is unfortunate that we are on our 3rd manager but that is out of everyone's control since one passed away suddenly and the other had an injury/medical issues.
Sheila does a good job for us
Deb is always friendly and happy to see me when I stop in when cleaning my business.
Wes Moats
The cleanliness of the buildings and restrooms.
Customer service by the area managers.
Margie she goes above and beyond what is ask of her. She always has a smile on her face and you can tell that she cares about how the building looks inside when she is done.She always take a few minutes to say hi and ask about how your day is gong.
Always great service from John. And great communication from Andrea
We have been consistently impressed with the cleaning service we hire to maintain our offices and restrooms. There are several key aspects we particularly appreciate:
Reliability and Consistency: The cleaning team has been dependable and punctual, ensuring that our office and restroom areas are cleaned thoroughly on a regular basis, without fail.
Attention to Detail: The team demonstrates exceptional attention to detail, ensuring that not only visible surfaces but also often-overlooked areas are meticulously cleaned.
Quality of Cleaning Products: We value that the cleaning service uses high-quality cleaning products that are both effective. The use of these products ensures that our workspace is hygienic.
Professionalism: The cleaning staff consistently maintain a high level of professionalism. They are courteous, respectful, and always adhere to our privacy protocols, making them a trusted and integral part of our workplace.
Improved Office Morale: A clean and hygienic work environment contributes positively to employee morale and productivity. The efforts of the cleaning service help maintain a comfortable and pleasant atmosphere for all of us.
Overall, we are highly satisfied with the cleaning service and look forward to continuing our partnership.