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based on 18444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When our stairs dried we have some dirt streaks on every step. I cleaned one step to make sure it wasn't a stain and it came up.
The carpet doesn’t seem real clean and r have a fresh smell and don’t like the way it feels
Carpet still has several stains. Probably just old carpets
Easy scheduling, reasonable rates, technician was prompt, friendly, and did a great job
My carpet looks the same as it did before cleaning!! My upholstery was great!!!
Polite and professional technicians. Always pleased with cleaning results.
Very pleased with our last cleaning. The last time we had used Zerorez our grandsons had walked across the carpet and their socks were not clean when we looked at them. This time the carpet looks really great. I am not sure what you have changed, but I would recommend you. I decided to try you again because of your special and I can say that I am glad that I did.
Do a great job, wants to please and on time
Thomas just did an outstanding job. We will request Thomas for next year.
Your man Scot was very nice , arrived on time and got right to work. My carpets look great and really got me iin the mood to do some more cleaning on my own.
Thanks for sending such a good worker who seemed to know what he was doing.
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That you are efficient and don’t waste time. The carpet gets clean and there is no residue left behind.
You did a great job and that just about covers it.
Service rep is courteous and efficient. Work is done to my satisfaction.
I had cat urine stains and smells on brand new carpet! Zerorez cleaned it ALL! The carpet looks and smells brand new again :-)
The cleaner was extremely helpful and quick. Did a a great job.
The cleaning did not leave my carpets stiff like another service did
Matthew is the best. He came and did a fantastic job. I will always ask for him to do my carpet.
The carpet looks great. I had lots of spots on the carpet caused by animals, and those spots are gone and/ or not noticeable. A big plus was the carpet was mostly dry after 6 hours.
Easy to schedule, did good work, good communication throughout.
Service is great. Job well done. Very prompt in scheduling and Scott notified me that he could come earlier than appt. if it was OK with me! Scott was very respectful and did a great job. I will use this service again. Thank you.
Always looks and smells so clean. Tech have always been so friendly and explains everything
Cole did a very good job!
happy with the results-couch cleaning and carpets
The process leaves no residue. The technician who came to my home, professional, knowledgeable, and friendly.
Timely, reasonable, respectful, thorough
This company is very professional and worked hard to satisfy our needs.
I thought when you cleaned the carpets it removed the indentations from the furniture.
Zerorez has always done a fantastic job on our carpets. The cleaners who come in (Dewan this time) have always been very friendly, accommodating, and make suggestions without being pushy. We love the deals Zerorez always has online!
Great service and value
The service man explained about the cleaning, he was polite and took care to not damage anything in my home. He explained what spots he couldn’t get completely up and I was not surprised .