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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chad did a great job
Chad was great! He arrived on time and explained what he was going to do! He did a great job
Service was great. He did a great job
Professional service. Representative stopped us through every nuance. Good results and follow-up when needed.
Clean, stays clean, quick dry.
The service provided by, Reese, and his politeness and altitude were excellent. The experience would have been much improved IF the fact that a portable/mobile machine was needed for my unit due to its distance from parking to my unit was toooo far for your hose to reach. Reese, therefore, had to delay and return to wherever the portable is stored…an inconvenience to both of us.
Service is advertised as removing spots and stains - that was not the provided service. Carpet appears the same as it did before the ZeroRez technician arrived. Would NOT recommend your company.
The carpets look great after they dried.
Will recommend Zerorez to my friends and neighbors.
I’m not interested in your offer to protect the clean job as all furniture has been moved back,
but thanks.
Everything looks so clean afterwards and the carpet doesn't crunch when you walk on it. Cory was amazing and did a wonderful job - very professional.
Your cleaning service is efficient and thorough. My carpet looks great after you cleaned it. There is no residue to vacuum up. I have used your services many times and am always pleased.
Prompt and very courteous. Did good job
drys quickly
Tevin did a great job!!!! He is professional, courteous, knowledgeable and good at his job.
Zerorez had a good sale too.
Carpet turned out better than expected.
I paid $275 for 2 rooms and stairs. I told the gentleman that I was only concerned about the dog urine smell in the bedroom. Two days later, it smells worse than ever. They just sprayed a scent cover up on it for $75 extra.
This company always does a great job. The staff are always helpful and knowledgeable.
Very professional
Great service techs, great results.
Easy to schedule.
Efficient and thorough service.
I’ve been happy with the services both times we’ve had our carpets cleaned!
First time you cleaned was amazing! Person, equipment, products used did an outstanding job. Second time was also a great result. However, this third time left something to be desired. Perhaps employer was inexperienced or too timid to use your products to get desired result.
Chad was very friendly, answering my questions and explaining to me carpet conditions. Also appreciate the communications and updates from everyone I spoke to.
It's really clean. The carpet looks brand new! And NO residue. Thomas was careful to get out all the spots. He was on time, efficient, and quite pleasant to deal with.
Rate service from the well experienced Technician
our technician was great. the service provided was fantastic.
Effective cleaning method and tech was outstanding
Great service and thorough explanation and expectations. Quotes and pics were sent and explained well. Been 4 years in a row with Zero Rez. Will be using them again.
Technician was polite, knowledgeable, and took the time to explain things to me.
Professional and courteous service. Thorough walk through and a great deep clean. Chad was awesome!
Some areas seemed a little bit damp, but otherwise I am happy with the results.