- Phone: 317-388-5141
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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tevin is awesome at his job!!!! I request him (or Derrick). I have referred Zerorez to so many and they have used your company. Tevin is very knowledgable about the process and professional and explains the services well to customer.
You are lucky to have him performing the work because he is 1 of the reasons I refer Zerorez.
Other reasons are good prices/sales.
Tevin do an excellent job
You were able to get all of our stains out, and the gentleman who cleaned our carpets was very knowledgeable and personable.
Did a good job
Competent, personable technician. Also the improved process for carpet cleaning.
Quick and wonderful technician
. Professional and did a great job.
My carpet turned out great, smelled amazing, and looks better than when we moved in. All the stains are gone, thank you for great service.
very great job!! tech was good also!
Professional and knowledgeable technicians!
Tevin was very efficient and did a terrific job cleaning three room carpets and three pieces of cloth covered furniture. There was no cleanup required and it only took 12 hours before it was dry for walking. Tevin was very courteous and thoroughly explained what he was doing and did a walk through each room and checked the furniture to confirm his cleaning solution was compatible with the furniture. I would recommend Zerores to anyone for rug and furniture cleaning.
Our technician explained everything about what he was about to do. He even recommended extras but wasn't pushy about them. Had us check after he was done to make sure we were happy with everything. Overall very good experience and now I have clean carpets.
Fast, good work
Great service. Very happy with the way the carpets look after being cleaned.
I will know more as time passes so far I’m happy with the results
Carpet is clean and beautiful. Dried quickly. All spots removed.
Duwan Byers cleaned our carpets and he was friendly, respectful and did a great job! I appreciated his suggestions and willingness. I also like that zero rez cleans without harsh chemicals.
Did a fantastic job, nice equipment , professional, on time, knowledgeable. We were very satisfied with both the services they provided . The website was also very easy to navigate and schedule appointments.
Professional, excellent equipment, on time and did a great job.
Carpet is clean
Ease of making appointment. On time service. Courteous technician.
Zerorez had to return for an issue. They were back quickly, very apologetic, and corrected the problem. Very professional and will use them again!
Great customer service.
The carpet is very streaked and a couple really bad spots. I called and they are coming back to re-clean! I hope it comes out better the next time because I don't like leaving bad reviews...
Hello. The technician arrived early and was very pleasant, so we were pleased with that. Unfortunately there were also some down sides. First, the technician had terrible body odor. It made it difficult to have to stand near him to talk.
There are still some spots that didn’t get clean, even with the spot treatment that we paid $75 extra for. So that is disappointing. Lastly, the technician failed to put protection under a couple pieces of wood furniture that were sitting on wet carpet. I asked him if he was going to put something under the furniture, so he did then do that. But I shouldn’t have had to ask. Again, he was very nice and polite but maybe needs a little more experience?
Zerorez did a great job cleaning our sectional and carpet. He took his time and it showed.
That you do not use any detergents in the cleaning process.
A big thanks to Matt F with Zereoz. I always request him due to his great work and communication. Congrats to you and your wife with the arrival of your new baby BOY!!
Great service and results!
Great service prompt and on time. All services were explained and prices were given. Recommendations were made. Friendly and professional. Was given discount for being first time customer. Would use again.