What our clients think of us!

Very happy with carpets. Thomas (Zerorez employee who cleaned carpets) was very efficient and professional.

Cleaned carpets like new and left no crunchy feeling!

We had to do a second treatment and my expectation still wasn't met once the carpet dried but it was a lot better.

Always on time- reps are alway courteous and helpful and do a fantastic job!

I was very impressed with the technician and initial results.

Chad was a very hard worker and the carpet looks good.

Chad was great. He explained everything in detail and did an incredible job cleaning our carpet.

Results are great, technician is thorough.

Clean, quick, and professional

Excellent results and Reese was courteous and informative. He represents your organization quite well.

Wife didn’t think carpet would get clean. She was wrong! Great product.

It smells musty and the pet stains are still kinda present in areas. Plus the couch was expensive and we still see dirty areas. We’ve used others that cost less and did a better job. Just being honest. Tevin was great, just not that impressed by the overall product.

You do a fantastic job getting the stains out of my carpet

I liked the courteous and knowledgeable and hard working technician , Cole. He is a credit to your Company. The people you employ and send out to meet the public is the the most important factor to me.

Excellent customer service. On time, professional, and they get the job done right at a competitive price. Highly Recommend.

finished job in reasonable time

Very happy with your carpet cleaning service.

excellent service my home carpet very clean thanks

Knowledge staff and very efficient. They are communicative, too!

The technician was great. Professional, friendly, knowledgeable and quick.

Worked hard to rectify an issue.

Noticed today that cover for exhaust vent for basement bathroom was off, leaving a 4 inch opening for anything to get into house. It is close to dry vent so guessing they took off by mistake ( I hope they did not clean that out instead of dryer vent). Also disappointed that we were not able to see amount of dirt removed because truck not emptied from previous jobs.

The crew who performed our air duct cleaning did the job they were booked to do. There are a few things that I want to note that should probably be handled better in the future. Firstly, I want to say the crew was nice and professional. Their demeanor was great. But, some attention to detail was lacking. What made me go with ZeroRez for air duct work was because I had such a great experience just days before for my carpet, rug, and sofa cleaning. I was so pleased with the experience and results that I wanted this company back to do more great cleaning in my house.

Here are the issues I noticed during and after the service: During cleaning, corner guards were not installed when bringing in hoses and cords into my home. The carpet cleaner did this and I was so pleased because there was no damage or clean up. After the air duct cleaners, I had to go to every corner the hoses snaked around and clean up marks with a Magic Eraser and check for indents. Secondly, dirty full palm prints and finger prints were left on my ceiling or walls while uninstalling/re-installing the vents — I had to Magic Eraser these too. Thirdly, a vent cover on the outside of my house was removed and not put back. We had to re-install it ourselves via ladder. And lastly, shoe guards (or just no shoes) were not worn in my home. Ironic, since it was just days from when professional carpet cleaning was done. Ideally, no client should have to ask to them to take off their shoes. Normally, we're not strict about this at all but I JUST had them done so it was very annoying to see two other guys with their dirty shoes going up and done my stairs that were just refreshed.

I also want to mention that ZeroRez advertises footage of the cleaning. I never got any. I asked the guy about it and he said he couldn't do it because it was so tight in there — which I get, but isn't every furnace space? If it's not common for him to record video of the cleaning process to see the satisfaction of it, then I wouldn't mention to customers at all to expect this upon completion. I just had to assume that dust and build up was successfully taken out of my home.

My couches turned out great after cleaning

I LOVE this company. They are the only carpet cleaning service that I've used in several years. They are professional and personable. They recently cleaned the carpet in a home I referred to them, and what they did with that carpet was amazing. We were afraid it was beyond cleaning. The fact that there is no sticky residue due to soap is also a plus.

Friendly and professional technicians, attention to detail, listening to my questions and concerns.

Pleasant worker and quick dry time. No chemicals.

I loved how Brandon explained the process then walked me through what was done. I’m pleased with the outcome

Carpets looked great and dried fast. Matt did a great job...full of information!

I was very pleased and have recommended you to several friends