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based on 18283 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They more than exceeded my expectations. I was looking to just get the carpets cleaner to hold off on replacing until springtime but they were able to get out stains that have been there for 5 plus years. Staff was very friendly. Everything about the experience was pleasant!
Customer service was great. The services performed were above my expectations.
VERY EASY !!! YOURE PROCESS GETS STAINS AND ODORS OUT !!!
THE STATED ENVIRONMENTAL FRIENDLINESS IS A PLUS !!!
Fantabulous service and company!
Fast and was not wet! Worked great!
It did not work for us. Our carpet was extremely dirty and it still is. Many spots still present, perhaps beyond cleaning, by anyone. I did like that it was dry within a day. I would have to try it again myself before recommending it to anyone. I'll use it at my private residence next time, we just had carpet installed so it will be ready to clean in in the next year. I will call you.
The quicker drying time and the look/feel of the carpet after your service.
Good clean cut worker, totally comfortable letting him into the home. Did an Excellent Job! I believe his name was Zac, he totally told me his name, if this is wrong it is my over worked brains fault. Great employee you have, you'd better treat him good!
The cleaning is very thorough. The technician very nice and quite knowledgeable.
Zach was very sweet and professional- did a great job and worked quickly and efficiently to get the job done!
I like the idea of no chemical residue.
Very professional and personable technician!! Quick drying time was great!
Still had some remaining stains. Cost.
My house smelled fresh after the cleaning and the process didn't feel intrusive at all.
I was very impressed with the knowledge that my technician, Patrick, knew. He was very personable and explained everything very well. The carpets are incredibly clean and I will most certainly be using Zerorez in the future
I watched the young man do his job from start to finish. He worked very hard, and he was thorough, polite, professional, and eager to please. It was a job well done, and I was very satisfied.
Technician was very thorough ahead of cleaning checking each room and looking closely at each area of concern. Afterwards: We are very happy with results. Carpet looks nice and stains are no more!
I love that your products are chemical free, but still very effective cleaning products.
No residue left in carpet, don't use tap water from house
workmanship
I like the fact that our carpets were cleaned without the use of chemicals or detergents!
Braden was a first class sort of guy. he did a fine job.
Workers are very professional and no chemicals used
Friendly, efficient technician, carpet is now much cleaner
No use of chemicals. Carpet seem to be cleaner than with other cleaners.
A couple of travertine tiles were chipped
Great communication, efficient, friendly staff (both customer service and the technicians)
On time, friendly and high quality service!
I had a great experience with Zerorez of Indianapolis. Setting up appointment was easy. They were on time. All stains are gone and my carpets look like new.
My carpets have never been that clean.