Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 21, 2016 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

Professional, time conciliation, thourough, knowledgeable, courteous, kid and pet friendly product

Report a concern   April 20, 2016 — Rated 10 out of 10 by Katherine VanGheem Zerorez Indianapolis
What do you like about our products and services?

Patrick was an excellent technician!

Report a concern   April 20, 2016 — Rated 7 out of 10 by M.V. Zerorez Indianapolis
What could we do to improve?

Faster dryingtime

Report a concern   April 20, 2016 — Rated 9 out of 10 by G.M. Zerorez Indianapolis
What do you like about our products and services?

No chemicals, carpets looked good after cleaning

Report a concern   April 20, 2016 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

The two times I have used Zerorez the technicians have been very knowledgable, professional, friendly and professional. I am very pleased with the results!

Report a concern   April 20, 2016 — Rated 7 out of 10 by S.S. Zerorez Indianapolis
What could we do to improve?

Your hose left marks on my hardwood floors. I believe it was the solution that was on the hose after being dragged from the carpeg

Report a concern   April 19, 2016 — Rated 7 out of 10 by H.W. Zerorez Indianapolis
What could we do to improve?

My carpets are actually a bit crunchy.

Report a concern   April 19, 2016 — Rated 2 out of 10 by A.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Parts of the grout lines did not come clean. Zack needed to to spend money time on it or use a different product to clean it with.

Report a concern   April 18, 2016 — Rated 9 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

The job was done quickly and left he carpet looking great

Report a concern   April 18, 2016 — Rated 10 out of 10 by M.G. Zerorez Indianapolis
What do you like about our products and services?

Very responsive and helpful! and FAST

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

The cleaning tech seemed knowledgeable about the service and he did a great job!

Report a concern   April 18, 2016 — Rated 10 out of 10 by Christine Bennet Zerorez Indianapolis
What do you like about our products and services?

My carpet feels so clean and soft after the treatment. The professionals who came were efficient and friendly!!! Overall, I was very pleased!!!!

Report a concern   April 17, 2016 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

The process was very smooth I was able to talk to a live person the entire time. Technician was very personable and very thorough. She was also very professional. I would recommend this to others needing the service.

Report a concern   April 16, 2016 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

Eric was great, carpets look great, no bad smell or stickiness.

Report a concern   April 16, 2016 — Rated 9 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

The tech, Patrick, was prompt, courteous and efficient. Later this year after some office renovations I intend to have them to my office.

Report a concern   April 16, 2016 — Rated 10 out of 10 by E.D. Zerorez Indianapolis
What do you like about our products and services?

deal

Report a concern   April 16, 2016 — Rated 10 out of 10 by Tony Weiske Zerorez Indianapolis
What do you like about our products and services?

Customer service was outstanding and performed exactly as advertised! Our tech Kim was wonderful! See you in the fall!!!

Report a concern   April 15, 2016 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Great service and great product

Report a concern   April 15, 2016 — Rated 8 out of 10 by J.W. Zerorez Indianapolis
What could we do to improve?

The representative that came to our house was extremely professional, polite and did a great job of keeping me informed throughout the process. The only constructive feedback is that he said the two spots on our master bedroom carpet were removed when in fact only one of them actually came out (I didn't see it until after he left and the carpet had dried).

Report a concern   April 15, 2016 — Rated 8 out of 10 by J.M. Zerorez Indianapolis
What could we do to improve?

Didn't call to confirm, like they said they would.

Report a concern   April 15, 2016 — Rated 10 out of 10 by J.E. Zerorez Indianapolis
What do you like about our products and services?

Very professional and carpet look and smell great.

Report a concern   April 15, 2016 — Rated 10 out of 10 by David Boyer Zerorez Indianapolis
What do you like about our products and services?

Friendly professional careful fast good

Report a concern   April 14, 2016 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

Carpet dries quick

Report a concern   April 14, 2016 — Rated 0 out of 10 by J.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The spots that I wanted cleaned are still in my carpet after the service man said he couldn't get them out. that isn't what I expected from a carpet cleaning service. i was very disappointed. I called your company and they are to come back tomorrow to clean it again. I hope this time they use something that will make my dirty spots disappear. I just couldn't believe the service man just gave up. why didn't he use something that would remove the spots---that is what i hired the company .
needless to say, I would have a very hard time recommending your company to my friends or relatives. i am 95 and am very friendly--this left a bad taste in my mouth
Sorry to be so negative but truth is truth.
I am anxious to see and hear what the service man says and does tomorrow.
Yours truly
Name removed

Report a concern   April 14, 2016 — Rated 10 out of 10 by Judy Savage Zerorez Indianapolis
What do you like about our products and services?

Very happy with the results. Spots left by last carpet cleaning by another company came out with Zerorez. I would refer your service to friends and plan to use you again.

Report a concern   April 14, 2016 — Rated 10 out of 10 by John Cairo Zerorez Indianapolis
What do you like about our products and services?

Very neat and professional appearnce.
Explained each detail of service.
Still require a call back to treat one area that didn't clean completely.

Report a concern   April 14, 2016 — Rated 10 out of 10 by Jeanie Mitchell Zerorez Indianapolis
What do you like about our products and services?

Patrick done a wonderful job. I really liked that he used items to protect my walls when he brought in the hose. The carpets are not new but they look wonderful. I am very pleased and have the phone number in my personal book. I will be happy to use this company again and again as needed.

Report a concern   April 14, 2016 — Rated 8 out of 10 by E.J. Zerorez Indianapolis
What could we do to improve?

The technician was about 30 minutes but he was professional.

Report a concern   April 14, 2016 — Rated 9 out of 10 by Matt Nelis Zerorez Indianapolis
What do you like about our products and services?

The scheduling process was very easy and everyone was very helpful. Kim, who was our service tech was great.

Report a concern   April 13, 2016 — Rated 10 out of 10 by K.N. Zerorez Indianapolis
What do you like about our products and services?

Friendly service, prompt and dependable. Reasonably priced.


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