- Phone: 317-388-5141
- Visit Website
based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The techs wouldn't perform what I scheduled.
The scheduler should have clarified their limitations when I scheduled the cleaning.
They won't clean area rugs on hardwood! If they really use less water what is the problem? They took my large area rug in for cleaning which costs 4 times as much as cleaning in house.
They wouldn't clean my upholstered furniture because it is S fabric which should have been discussed at time of scheduling.
Cannot recommend!
Service was great. Technician was friendly, efficient and offered great solutions and suggestions to our concerns. Timely, helpful and very knowledgeable.
The technician was courteous and described the additional treatments we could opt in for and the told me the cost upfront so that I could make a decision. The carpet looked really good after the cleaning.
They do a great job!
It overall wasn't done well and I was pretty disappointed. There were spots not even gone over it felt like he did it in a hurry was supposed to be there about 2 hours and was done in like 45 minutes. We had an L shape space that was done in 1 bedroom and there were spots that were missed. I didnt like that he didnt close the doors in the rooms and do behind them. It felt like none of the edges in 2 of the rooms were even done and he didnt even do the whole hallway. I paid for 3 rooms and a hallway and really the 1 room was a little L shape and so it feels like we were over charged especially cause it wasn't done properly. Just really disappointed
Although I "get it", I dislike it when disclaimers are the first things said when a technician makes a house call. Having said that, our newly cleaned couch looks great. Already knew Zerorez is great at carpets.
Service was excellent. Easy to schedule, even when I had to reschedule in short notice.
The knowledge of the tech
Dwayne serviced our carpet and sofas. He did an excellent job.
I loved how my carpets looked, felt and smelled after they was cleaned. Was very impressed with individual that cleaned our carpets , he was very nice and professional. We definitely will use again and recommend to others
Nathan and Dustin were professional and knowledgeable. They did a wonderful job freshening up the three rooms. Every spot was gone and the rooms dried quickly! We are very pleased and recommend the service highly.
I had my carpet cleaned by another company and it was a mess. I had zerorez come and clean up their mess. Zerorez did a perfect job. THANK YOU! I am more than pleased.
Jeff I think was his name. Totally amazing work. Great to work with. Friendly and professional. Had your service before, but this guy was head and shoulders better.greay job
Debbie Davis. 1144 West 73 Rd Street
Quick dry, pet friendly, no residue. Brandon, our tech was awesome and should get a raise!
The technition was friendly and informative. I am very pleased with the end result. Thank you
Zerorez for a great job…I definitely will be using
you again.
I was very pleased with the carpet cleaning. I would have to say they are the best I've had. From now on they will be the 1 I call.
excellent results ! as usual.
Very professional
Once scheduled Zerorez came quickly, we didn't have to wait weeks for them to come.
Got every spot out of our rug! Very kind and polite technician! Would definitely recommend!
I like the professionalism and friendliness of the service technicians who have been to my home. And u love that there’s no residue! My carpets are super soft after being cleaned.
very professional and very personable. worked very quickly setting up.
Returned, at no charge, to remove carpet stain. Looking good now.
Type of cleaning is it. When leave my home, floor practically dry
Thomas was the absolute best! His professionalism
and knowledge was amazing! His performance made the Zerorez experience worth recommending and will certainly use again!
How fast you can clean and the prices. Love the carpet after your done.
felt overcharged... NICE JOB but to expensive
Professional, Friendly, Prompt, and our carpet looks fantastic.
We had the 5000 sq ft office cleaned. Several of us stayed in office and it was pleasant during and after cleaning. No strong chemical odors and he did a nice job. Dewayne (sp?) was pleasant, professional and worked diligently.
Carpet looks new again!