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based on 18274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very efficient, answered all questions well & did an excellent job on all of our carpets
Stairs had to be cleaned 2 times. The dried with stipes from missed places. Over spray on walls that I pointed out but were not wiped off after the 2nd clean. Missed spots on the edges of carpets.
I still have stains on my carpets that were “cleaned”.
Quick, easy, and painless. The service was great and the prices were very fair.
The process went very smooth. Brandon was able to start our appointment early. He made sure to set expectations and go over other products offered by zerorez. Our furniture and carpet cleaning went awesome and far out performed our expectations!
Today you’re company is doing a makeover on my carpet because the original tech didn’t do a very good job.hopefully the second tech can do a better job I will let you know.
My carpets were soaked after - completely different experience than the last time. The primary reason I went with ZeroRez over others was because of the experience I had and dry time after. Literally the carpets were still wet in places 36 hours after the cleaning was finished.
Nice staff, Quick, and looks cleaner
Very good service. Nice job cleaning. The technician was friendly and easy to work with.
I liked everything presented to me, and it looks like it all worked. Looking at my carpet it looks brand new. The mannerism of the Tech was very nice, the way he explained different products to me and how they worked. Will definitely CALL AGAIN.
Elaine Kinkead
Matt was great! Very friendly and thorough!
Professional service technician and results. All services provided as advertised and promised; no surprises. Competitive priciing. Best carpet cleaning service, bar non!
My carpets are very clean and smell great.
He did not do the hall closet
Friendly staff, Job well done! Very pleased.
Quick, thorough, personable
Nick arrived on time and took time to explain what was involved in their process. A previous owner had installed white carpet in the bedrooms. Our small dog had left urine stains in several
places throughout the house, but especially in the small bedroom we use as our office.
When I scheduled the appointment I mentioned the urine stains she told me that it was unlikely that their process would remove them, but since ZeroRez was recommended by 2 of our neighbors, I decided to schedule the cleaning. Nick was proud of the job he did and rightly so. The white carpet was spotless. Kudos to Nick for taking the extra time to totally re move the stains. He has an excellent work ethic and ZeroRez should be proud to have him as a representative.
I subscribe to the "You get what you pay for" theory, and when I researched the market there were other companies that offered a cheaper cleaning, but they had a number of unsatisfied customers. ZeroRez did an amazing job for us and when my carpets need another cleaning I will definitely go back to them
Reliable - fast drying.
They did a great job
Kevin was professional, courteous, & very knowledgeable on carpet cleaning. Excellent job cleaning my carpets. Dr CJK Carmel IN
Kevin was great and did a wonderful job! I will ask for him next time too!
This was the best jb ever done I loved the technician and he did a fantastic and was the best one we had ever had. We hope we have him in the future. I always use zeroez
Technician was nice and explained the process.
Technician was very nice and thorough!
Right on time, friendly, experienced (9 years with the company), and did an excellent job- cleared a stain that another company left behind prior to this
Timely and complete
Two men were sent to my apartment--both very friendly, informative, efficient, and helpful. The cleaning the carpets plus the sofa all went off without a hitch. As expected I was charged the fees for deeper treating of the carpet for dog urine stains plus for the protective spray. The apartment now smells and looks so much better. Hopefully, all of their work and products will endure over the months ahead. Well done!
My carpet looks so nice now! Very glad I had Zerorez come. And Jalen was very nice and efficient. Thanks ag!
Excellent cleaning ion Carpet
Cole was great! I usually use Stanley steamer but wanted to try someone different. I’m glad I did. I will think about doing my upstairs next.