What our clients think of us!

I liked that this was quick, easy, and without the typical chemical smell involved from other services. Overall, a good experience.

Thank you!

I do think your service is top notch. I was a little disappointed that your odor treatment isn't. Paying$250 extra for that service and hearing my husband say he can still smell pet is disappointing.

And although I think I did the right thing, my cost was doubled by the time the tech finished. The scheduler should review costs and options more thoroughly.

Your staff is very professional and knowledgeable. I find when you clean carpet over Stanley steamer you truly get the stains out.

The person was great who did my carpet. However, it has been 2 weeks and there is a clear "striping" of my carpet. I presume that some areas may simply have been cleaned deeper than others. That was the only issue that I had. Thanks

I have used Zerorez for years. They get the carpets cleaner than their competitors.

Tevin was the absolute best ever!!! Everything you want when someone is coming tonto you’re home. My carpets look and smell amazing!!! We have pets and didn’t opt for the pet stuff but he was able to explain every single question I had. Very nice polite and respectful. Will for sure be using this service for now on.

Quality of the cleaning, quick dry, no odor

Clean smell after carpets are finished

Excellent work. The cleaning always makes my basement carpet way cleaner and smell better.

Your employee Sean was on time and was very helpful when it came time for me to decide what pet odor treatment would be best for my apartment. He throughly checked each room for stains and did an excellent job overall. The carpet looks great and the smell is completely gone. I definitely look forward to using Zerorez again in the future.

Tech was very nice and knowledgeable.

Professional, thorough and efficient.

Great job! Very through, friendly and professional.

Left some black marks on my hallway that I had to repaint. Disappointed that my furniture stain remained the same after cleat. I was told it would lighten

Technician was polite and knowledgeable.

Amazing results. Technician was courteous, thorough, knowledgeable, and professional. Very satisfied. Will recommend Zerorez to everyone.

Very very nice gentleman who cleaned. Very professional...I would like him again please. the hoses from the truck were so dirty he had to clean them before bringing them into the house.
One thing..your fans are incredibly dirty. I almost asked him to remove them. The dirt is accumulated in them...I really don't like that much dust and dirt circulating in my house.
Tx

Been using Zerorez for years and will continue to do so. Good on-time service and very clean carpets. Adonis was very professional and helpful.

Easy to schedule. Professional , smells clean

Did a great job getting the traffic areas cleaned. Like that each step was explained to me.

The friendliness and knowledge of the employees.

Discussed on the phone and on the apt my concern of traffic patterns in a bedroom... Persons reply on the apt was area concerned with was wear. Carleton to new and excellent carpet. Previously you were out for manufacturer subsequently having carpet replaced. In inspecting the carpet and cleaning - the employee did a much better job cleaning the older carport than the tech did a couple days ago on much newer carpet. Please advise - First name removed

The Service Technician, Richard was fantastic!! Not only friendly but efficient and tenacious doing a superb job. Your pre-treament was a nice citrus scent that was pleasant. The carpets and furniture dried well. I recommend taking a before and after picture for anyone using your company to see the difference!

I did not feel the carpets got cleaned as well as I thought they would. Had a couple of pet urine stains that were not cleaned very well.

Service reps were great - very courteous, timely and respectful. They did a great job!

Loved Thomas.
Don’t like that you advertise for a certain price, then add the cost of taking the water away (?) and then add extra costs for pet stains.

Very nice people. Our tech was great.

It is was a great service. Tech were great in cleaning and when they cleaned the carpets and looked good. But after 1-2 days the carpet started to look like it was never cleaned. I don’t know what happened that if the carpet was not cleaned correctly or they forgot to put the carpet cleaner when they cleaned it. I don’t know.

I like that my initial email request for service information was answered promptly, I was able to schedule services to be performed within the same week, the arrival time frame given was accurate, and everyone I spoke with was very courteous. My service technician, Tevin, was very professional - polite, respectful, informative and accommodating. He answered all of my questions and wanted to make sure I was completely satisfied with the services he had provided prior to his putting away his equipment. My appointment was late in the day but my home was treated as though it was the only appointment of the day.

Very thorough job of cleaning carpet. Very friendly and polite. Will definitely use them again

Technicians did a great job and very courteous.