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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and professional technician completed job quickly.
Service was excellent,
ZeroRez did such a great job! They were on time, efficient, and very specific in what to expect. They didn’t try and over sell us on stuff we didn’t need, but honest on what we did need. Our carpets look great and the pet smells are gone!
Very happy with the gentleman (misplaced his card) who came out to clean our chairs. He was very professional, friendly & explained everything he was doing in detail. He was cleaning 2 recliners that belong to my grandmother in her assisted living facility. Due to having dementia she asked him several times why he was there and what he was doing. He was very patient with her & never seemed to be irritated with the constant questioning.
I will say that the odor we were trying to get rid of did return (and it was explained to me ahead of time that it may). So that was disappointing but otherwise I would recommend Zerorez. I will definitely request the same technician next time!
Eric did a great job! My carpets look awesome!
They work and do a great job.
Tevin was very professional. Shower and bathroom floor cleaned and sealed.
Love that there’s no toxic residue or products used.
Pricing competitive and quality work.
Easy to schedule. Fast and efficient same day service!
Wonderful company. Thomas was courteous and went the extra mile to see that everything was done to our satisfaction. Our carpets and upholstery are clean and revived. Thank you Zerorez!
Carpet looked great and all the pet urine was removed. Passed the black light test!
We like the no chemical system. We have young children so this was important to us.
Dries quickly
Thank you for the great service!
Clean look and smell and sanitized
Carpets looks great, sofa has white patches in certain spots.
Very professional
The technician was very friendly and knowledgeable. I’m not sure if it’s the nature of our carpet or if I had unrealistic expectations, but I don’t feel like our carpet looks clean.
This was my second time using zerorez and will I definitely use again in the future. Very easy to schedule and arrived within the scheduled window time. Thomas was very courteous and knowledgeable. He explained everything and assisted me with picking the proper service for my carpet.
Zerorez got my couches and rugs very clean without any chemicals. I will use them every time I need cleaning in the future. The technician was nice and very thorough with explaining everything.
Tevin was great. Very personable, polite and knowledgeable of the product. My carpets look great!
No chemicals which is safe for all members of the family. Matt was informative and did a great job. I was impressed he gave me sample of cleaning solutions.
The technician Zach was great. I would request him in the future.
Efficiency of scheduling a carpet cleaning. Professional support staff. Clean carpet!!
He was on time, clean, good communication & professional. When I asked about whether something had been done, he admitted that it had not & commented that he should have asked me about it. I appreciated the honesty & integrity.
Service was great. Tech was systematic and efficient. Overall very pleased.
I just had my sofa cleaned by Zerorez of Indianapolis. Very happy with the results. It was a snowy Saturday morning but everything was on schedule even though the tech had to shovel his way to the door (not too far). All steps were explained and he was in and out in a little over an hour. A big thanks to Clifton for a professional job. Will call them again
Very satisfied with the results. Carpets are very clean.
No chemicals to leave a residue.
Technician very knowledgeable and friendly. And carpets turned out nice!

Matt was very helpful explaining cleaning techniques and services. Did a great job!!