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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How do you actually clean carpet if you do not move anything? Not even a trashcan? recliners not moved, nothing.
the service and tech were great; the price was a little high.
Our service technician was super nice and explained everything he was doing. He showed me all the dog hair he had pulled up from the carpet and it was amazing! My house smelled fresh after he left ad carpets looked great!
Everything was easyfrom scheduling online to paying over the phone and the carpets look fabulous!
Carpet looks great. Kevin went above and beyond on cleaning. Thanks
Very easy appointment process and very quick through process in regards to the cleaning of the carpet.
My carpets look amazing. Matt is very personable and explained what he was doing and did a fabulous job.
Great job on my carpets! Loved the fan that was brought and used to speed drying time and Thomas Bunnell was great, very friendly and explained everything very well!
Very friendly technician! Did a great job going over products and explaining the process before getting started. The cleaning turned out great with no chemical smell.
Great service and communication.
I like how the technician listened and did exactly what was needed? Also the carpets are not overly damp and dry quickly. The carpet feels and looks so clean!
Phenomenal job very impressed with the whole process and cleanliness. Adonis The Tech was Knowledgeable and very friendly
Carpets still had stained areas
Easy to schedule and the staff was very friendly
On time and professional. Adonis did a nice job and my wife felt very comfortable with his explanation and overseeing the work.
On time, did a great job cleaning!! Very courteous.
The gentleman that preformed the service was very good at what he did. He was polite and answered any questions I had.
Just "average" in cleaning..... several spots left on carpet. Was surprised they didn't come up.
Carpet just looks dingy, not much improvement.
I had three different companies out and all three did a test spot . I could see a noticeable difference from the other two and could not see no difference from yours thank you for your time
Erik was great and fixed all of my life's problems! Lol Well... all except the dog making the stains that needed to be removed in the first place. That dog is still there.... I assume we will need you again soon. :)
The person who did the work was friendly and did a great job. The materials used were safe for our pets and didn't leave any residue . . . because it was just treated water.
The carpet was cleaned and they did a great job doing it.
Service Tech was professional and the carpets looked great!
Care that the technician took to protect the house and his concern that we understood all the details of the process.
Very timely, friendly and professional service that Eric provided!!! Quality of clean and low odor was also a plus!
Every time we have used you guys (4 times now) we always have a great experience. Results are quick and amazing. And most importantly your staff are super friendly and professional. The last technician, Tevin, was very nice and made sure we were satisfied with everything. He even did a little extra area for us. We will definitely be using you guys again. Also the price is always very affordable!
It was easy to schedule the technician was prompt knowledgeable and did a great job. There is no question about the bill he showed me all the information right in front of me and very professional
The cleaning job was a disappointment originally. I was contacted by Zerorez afterwards, and they made a strong effort to make things right. They worked according to my schedule and did a good job on the reclean. I am happy with the end result, but it was disappointing and frustrating to have to go through all this. They did make things right and that is something worth talking about.
Tevin was very professional and did a wonderful job. The carpets turned out better than I expected!

Gets the carpet clean. This is why we called again.