Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2019 — Rated 10 out of 10 by E.R.S. Zerorez Indianapolis
What do you like about our products and services?

You cleaned a rental property for me where the carpets had been trashed and they came out great! For this service, we are having our own area rugs cleaned which hasn't happened for 10 years. I'm excited for them to get a thorough cleaning.

Report a concern   May 13, 2019 — Rated 9 out of 10 by Jessica Mcallister Zerorez Indianapolis
What do you like about our products and services?

Friendly staff and surprising results. Didn’t know my carpet needed cleaning until I saw the difference. Adonis (my Tech) was great and helpful!

Report a concern   May 13, 2019 — Rated 10 out of 10 by Sarah Trostle Zerorez Indianapolis
What do you like about our products and services?

I thought Zerorez did a great job on my carpets. They looked (and smelled) so much better after their Zerorez treatment. They were much cheaper than Stanley Steamer. My technician was thorough, polite, and on time.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Kelly Miholic Zerorez Indianapolis
What do you like about our products and services?

The results. My carpet is clean and safe for my kids and pets to be on it.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Susan Sayer Zerorez Indianapolis
What do you like about our products and services?

Great product, great service

Report a concern   May 12, 2019 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Timely, lots of information, good customer service.

Report a concern   May 12, 2019 — Rated 8 out of 10 by L.M. Zerorez Indianapolis
What could we do to improve?

I don’t give 10s before an appointment is complete.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Nikki Kremer Zerorez Indianapolis
What do you like about our products and services?

It is easy to schedule and readily available.

Report a concern   May 12, 2019 — Rated 10 out of 10 by D.C. Zerorez Indianapolis
What do you like about our products and services?

Quality cleaning! Takes time to explain and treat problem areas!

Report a concern   May 12, 2019 — Rated 10 out of 10 by Janna Young Zerorez Indianapolis
What do you like about our products and services?

Tech was informative and explained the process along the way. Was efficient. Carpets look really great!

Report a concern   May 12, 2019 — Rated 10 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

Quick dry and smells great!

Report a concern   May 12, 2019 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

Stephanie was wonderful. Very professional and kind.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Maureen Morrison Zerorez Indianapolis
What do you like about our products and services?

Results and service provider.

Report a concern   May 12, 2019 — Rated 8 out of 10 by J.W. Zerorez Indianapolis
What could we do to improve?

Nothing, carpets look nice!

Report a concern   May 11, 2019 — Rated 10 out of 10 by N.C. Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative. He was very professional and personable. I am pleased with the results.

Report a concern   May 11, 2019 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable, quality customer service, and a commitment to guaranteed customer satisfaction. Well done.

Report a concern   May 11, 2019 — Rated 10 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

Done well. Very pleasant and helpful

Report a concern   May 11, 2019 — Rated 10 out of 10 by Koot Patterson Zerorez Indianapolis
What do you like about our products and services?

We used to own our own carpet cleaning company and we were very successful for over 24 years until retired. Used many carpet cleaning companies over the years and Zeroez has honestly been the best carpet cleaning company we’ve found. Their two step process can’t be beat anywhere. They even managed to get cat urine smell out of my carpets‼️‼️ This is very hard to do. Especially cat urine. Has unmistakable smell. Have been using for over three years now. Last time they came I had a woman show to do the work and was very skeptical as I know how hard it is to clean carpets if you are dong correctly. Well Stephanie did just as good as her male counterparts!! Way to go Steph. If anyone is looking for a good company
Zeroez is it. HONESTLY

Report a concern   May 10, 2019 — Rated 10 out of 10 by Kimberly Blake Zerorez Indianapolis
What do you like about our products and services?

Excellent results, knowledgeable technician. Overall great value.

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Just an easy process. Very professional. Great reviews.

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Service was so friendly and well done!

Report a concern   May 10, 2019 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks great and I will tell everyone I can about your service.

Report a concern   May 10, 2019 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Our technician was friendly, polite, professional and did a great job. He would be the reason I would recommend you to anyone else. His name was ___. Darn. I knew yesterday but today it hasn't popped back into my head -- yet. Starts with an A ... Not Adam or familiar name. Anyway, he was great.

Report a concern   May 10, 2019 — Rated 10 out of 10 by K.P. Zerorez Indianapolis
What do you like about our products and services?

Professional- soft clean carpet - reasonable price for service

Report a concern   May 10, 2019 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Best services,knoledgeble servic men.

Report a concern   May 9, 2019 — Rated 5 out of 10 by N.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The quality of the work was great. I was disappointed that my appointment was scheduled from 9-11 and it wasn't until I called at 10:30 that I found out that no one would be at my house until after 11. I was pleased with the quality of the work, but not knowing when someone would show up until 2 days before my appointment and then having the person not show up during my confirmed appointment time makes me much less likely to use Zerorez in the future. I also had a scheduled appointment time that I made work for me and then had a voicemail the day before the appointment asking me to change the time. My carpet looks great but getting it to this point felt like more of a hassle than it was worth.

Report a concern   May 9, 2019 — Rated 9 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

The carpeting looked brand new! Every spot came out clean. Workers were courteous and efficient. Carpet was almost dry by late evening. Everything smelled fresh and clean.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Sandy Lewis Zerorez Indianapolis
What do you like about our products and services?

Technician very helpful did a great job cleaning the carpet house would highly recommend

Report a concern   May 9, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

professionalism, effective elimination of stains

Report a concern   May 9, 2019 — Rated 10 out of 10 by Eric Hall Zerorez Indianapolis
What do you like about our products and services?

We're an Organic Wellness Center & Spa in Carmel Indiana that really appreciates the incredible non- toxic cleaning power and healthy benefits of Zerorez Carpet Cleaning. All other companies we contacted would have poisoned our facility without even getting it clean. The world is so Blessed to have Zerorez available to us, but only if people call and make an appointment with them, Today!!!!


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