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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are a longtime customer of Zerorez. We love the professionalism, friendliness and knowledge of your employees. We have dogs and the products that Zerorez offer NEVER disappoint. Thank you!
The technician was prompt, did a nice job cleaning the floors, was able to get a stain out that I couldn't and was very friendly and knowledgable.
The technician was wonderful, kind, and knowledgable. The carpet in our home smells and looks fresh. The process was efficient and effective! We plan to see Tevin in 18/24 months, per his recommendation.
I really like how soft the carpet is after cleaning & that it dries so fast.
They do a great job! They are knowledgeable and tidy and my carpet always looks great. I won’t call anyone else.
The service is great! The cleaning staff is easy to work with, well trained and knowledgeable.
The technician was very kind and personable. He mentioned, after initial vacuum, there wasn’t much dirt in the carpet. I had a few difficult spots from soda drinks I pointed out to him. There are no pets, no shoes worn in home and smoke free home. He addressed spots, but later we could see them. One spot we got out ourselves by using a product called “Spot Shot.” Overall, the carpet doesn’t look that clean, especially steps. Carpet is 5 yrs old, with stainmaster padding. Plush nylon, solid color beige. I’m afraid I cannot recommend this company.
Friendly employees clean carpets
Agreed pricing not honored.
Pet treatment for carpeting
Noah was great...prompt, courteous and thorough.
Plight and on time, with a great job done in a timely fashion.
Our carpets look better than they did brand new!!!
Technician was knowledgeable. I liked the fact there's no residue and the cleaning solvent had a clean, pleasant aroma.
Josh was very knowledgeable, professional and helpful. I like the environmental friendly service.
Smells great, carpet feels wonderful and the serviceman was awesome ...
Very friendly service. Right on time. Thorough cleaning. Dries quickly.
You actually got my carpet clean! Other companies told me it was the traffic areas. I used s white towel after they left on a area still full of dirt!
Fast, friendly service. Unique treatment methods.
I choose Zerorez because they do not use harsh chemicals or lots of water when cleaning my carpet and upholstery. My carpets get cleaned, feel great, smell great, and dry fast.
I like that there is no strong cleaner odor afterwards. The technician was very knowledgeable and able to answer my questions. They were also very helpful and informative on the process.
Fast drying, and cleaned very well.
Carpet stays cleaner much longer than with traditional cleaning methods.
I have several rentals and always use Zerorez when it is time to clean. The techs go above and beyond to ensure the carpets are as clean as possible. Heavy traffic areas they will spend extra time to get the bad spots out. I don't know how many times they have saved me from having to replace carpets. Top notch crews.
Carpet was not cleaned as well compared to previous times. Seems carpet not rinsed as well.
John was very quick and provided a quality cleaning job for the couch! He even threw in the throw pillows for free as he wanted to make sure he provided the best service for us.
Clean water, no residue.
I did not like asking for a tip.
My carpets are very clean and feel great!
Courteous and professional!
They did a fantastic job. Our carpet is 18 years old and we have four cats. Your crew did amazing. Will definitely use your services again