- Phone: 317-388-5141
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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Twenty four hours after cleaning and the carpets are dry and the stains are gone! Very pleased with the whole experience and will use again.
Excellent, quick and personable! Noah rocks!
Told what products to be used up front / and service to be rendered. Offered suggestions prior to star of service. Completed timely and without mess
Everything
Prompt. Thorough. Courteous. Very clean.
I like the clean smell. I like that my carpets are dry within 6 hours. My carpet is 17 years old and Zero Rez does a great job. The tech this time was phenomenal. You can tell before they leave if your going to be satisfied with the work. I was more than satisfied this time.
The carpet does not look any cleaner than it did before
I have used Zerorez a number of times and love the carpet cleaning. I love how it dries so quickly also. However, we had the tile and grout cleaned this time and was not happy with how lots of the grout still does not look clean and Luke the original. We had the tile and grout laid 4 years ago
Ease of scheduling
Knowledge of Tech
Efficient process
Great service and carpet cleaning!
Your staff was courteous attentive and had great attention to detail. They communicated well, and were flexible with scheduling changes at last minute.
Effective products and great service!
The service tech was punctual, knowledgeable, and tidy. Answered my questions, and made suggestions regarding carpet issues. Took pride in his accomplishment. Carpet looked so pretty I didn’t want anyone to walk on it. All and all......job well done!
Your representative was very knowledgeable and friendly.
How clean and new the carpet looks right after cleaning.
Nathan was focused and diligent.
Matt was thorough in his explanation of services and promptly delivered on the brand promise to clean our carpets the Zeorez way... well done!
technician was very knowledgeable and told us everything he was doing
Doesn’t leave floors soggy and musty smelling. Dries fresh and clean
I would definitely recommend this company and it’s services. I have older carpet, and was very happy how clean my carpet looks now. Especially like my technician Noah. Very informative in explaining how the cleaning process worked.
The customer service was awesome. Very pleasant experience!
Everything-the smell/the clean and how quickly it dries
Excellent service. Scheduling appointment online. Carpets are very clean. Great technician - Tevin.
I'm holding my comments until I see how the 3 spot treatments that I had to add to my invoice hold up. Those areas were treated at $75 each and I was NOT expecting this extra fee. Also, the carpets are still very wet (after 2 days)...
Efficient and clean service. Carpet dried quickly.
Service personal very helpful. Excellent quality of service. Carpets looked great!
The serviceman was very prompt and very courteous. He explained how he was going to accomplish the cleaning. I was very impressed with his efforts. I am just disappointed at the fact that the extreme urine spots did not come clean like I hoped. That was quite a bit of money I paid extra for the extra cleaning. I do like ZeroRex overall though.
I was pleased with the prompt service I received and the courtesy of the technician who did the cleaning.
The service tech was very pleasant and explained what everything he did accomplished. The tile looks brand new.
The service was very friendly, I was able to get treatment quickly and I was happy with the end product! My carpet isn’t crunchy like past experiences I’ve had with other companies.