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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My 23 yr old carpet looked new. Technician was kind and very professional.
Good job on stains , and quick drying time .
The man (sorry, I forget his name) was extremely knowledgeable and friendly. I felt I could trust his advice and not like he was just trying to get more money out of me. The dog urine smells are no longer! I am extremely happy and will use you again in the future.
Service, politeness, general personality
This was my first time using Zerorez and it was a great experience. They kept me informed on their arrival (which was on time), Thomas was very knowledgeable on their products and also not pushy with extra services. He got in and out and did a great job!
Our technician was wonderful and he was very thorough and did a great job!
Our carpets look better than they have in the last 6 years! The whole process was easy, from the first phone call to the moment the tech left our home. Friendly, professional, a great experience
We'll be back
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I'm very pleased with your service. The carpets were cleaned and dry by evening. The young man worked hard on spots and got them up. I will use your service The next time my carpets need cleaned.
Move furniture
My carpets look better than I ever imagined any cleaning product could make them ! My tech Quinten was awesome ! Texting me pictures while I was at work ... he even brought in my amazon packages for me ! I will totally be a repeat customer !!!! Thank you
Great service, clean carpet and rug. Friendly service technician.
Pleasant to work with. Left the carpet clean and fresh.
I was amazed how Noah cleaned up the blood on bedroom carpeting after my husband
had fell out of bed and hit his head on the night stand requiring off to E.R. Getting better.
Great service
My carpet looks great
Good product. Professional service. Nice gentleman to do the work. Right on time.
Great job, timely, friendly - 3rd or 4th time I have used.
Josh explained things well and did a very nice job on the carpets. It was a personalized experience.
Great Service and very descriptive on process. Would definitely use again!
Ease of booking, friendliness of employees, professionalism, and that you do not use chemicals!
Carpets weren't as clean as I had hoped.
Technically proficient technician. Polite and helpful. He explained the process and was careful with all his tools. The carpet came out soft and clean. Would recommend this service to anyone wanting a clean and refreshed look to their carpet.
Prompt and professional. Hi hey do an excellent thorough job cleaning
The technician was very informative and polite.
The cleaner guy seemed annoyed with me and when I got home hours later the floor was sopping wet to me feel weird wet but maybe that's how it supposed to be
I love the purity of the cleanliness without residue. Very friendly, prompt service (Josh).
Very nice gentleman named Tom did our carpets.
The I was extremely happy with the carpet cleaning your technician did. His name was Tevin. He was very professional and took care of several spots successfully. I would ask for him next time. He went out of his way moving a few chairs even. I have had carpet cleaned by you before and other people could not get the same spots out. He knows what he is doing and wanted to you to know.
Great service. Was very pleased how my older carpet looked after it was cleaned. Would recommend to others.
Matt did an awesome job. It turned out way better than I expected. I was scheduled for 2-4p originally by Kate. She called back and rescheduled for 12-2p. I called and talked to Brittany at 2:15p when I had not heard from Matt. She said I was scheduled for 3p-5p. I would have really appreciated the schedule staying as had been communicated, of at least the courtesy of a call to tell me it had been changed. I arranged my day around the window scheduled.

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