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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals, great pricing, fast drying.
Employee was friendly thorough and did a tremendous job on our carpets. Stains have not come back in bedroom. Pet stains are much better. Would recommend him to friends and family. Will use your service again!
Zack was timely, polite and professional. The service was exactly as described.
The service itself was excellent and professional, the product did a good job and we were able to move furniture on to the carpet in a few hrs
Great service, easy scheduling, and the technician did an amazing job!
They were able to come same day. Very professional person to schedule, very professional person to come do the actual cleaning. Floors looked great and they were able to help on a stain from wood paint over two years old. Will definitely use this company again!
Every technician that has been to my house has always done a fantastic job, above and beyond every time! I love Zerorez!
It was great!!!!!!!!!
Very satisfied with service and carpets look great.👍👍👍
The spot remover that I was given was wonderful! The corner protectors were nice. The 2 guys worked together in team work. They did a thorough job. Punctuality was implemented. This was my 2nd time using Zerorez. I have shared this experience 4 times.
Communication is good. Technician informative, and did a great job.
Very impressed with the cleaning and services. Technician was friendly and informative.
On time, wore ppe coverings. Loved the orange pre carpet treatment. Good price
Excellent customer service when calling in yesterday to get spot cleaner and it arrived next day!
Employees very efficient. They show up when they say they will or they call and let you know why and when they will be at your home. Carpets are cleaned without using soap and if you're not satisfied they will return and re-clean.
Easy scheduling , great follow up , on time and then did a great job . All I could ask for .
Professional, technician did a great job.
Quality Service at great price.
The area of our loft that had a peculiar tint to it was coming up with my own effort and Resolve carpet cleaner, but we decided to enlist the help of the professionals to work on the area since it was larger than just a spot. Some of the area looks as thought it is a normal color again, but there is still an area that we feel could look even better. We feel that this area should all look normal after a professional cleaning. We would be most interested in someone coming out to re-clean that area since I was able to start getting it cleaner wit just an "over the counter' cleaner and some elbow grease, so to speak.
Very professional With a great results
i felt like my technician (Tyler) I think, was cleaning his own house. He took time and care. I would like to have him back. I would also recommend him and Zerorez.
Janet
Everything! Adonis was friendly and professional! He was punctual, in fact early which was great! He did a wonderful job! Even got out pet stains that I have struggled with. With no residue I expect the carpets to remain cleaner for a longer period of time. Thanks!!!!
Ease of service & no harsh cleaning chemicals
May have been our fault, but carpet did not clean. It smells better but no improvement in the look.
My carpet is 10 years old looks like new. I have had mine cleaned twice with 2 different service men. I seen no difference in how they cleaned. They are well trained.
My carpets look and feel great. We had wine stains that another carpet cleaner had tried and failed to remove. There is some stain left, but so faint that it's almost new again. There was also some kind of ink or very black stain that was completely removed.
The biggest thing you could work on is the preparation required. It felt like a lot of work, particularly in moving chairs and small furniture. I get that you don't want to sign up your cleaners for moving a lot around, but I've never been directed to do as much prep with other cleaners. If I was older or less able, I would choose a different cleaner based on the instructions.
John did an outstanding job from pre arrival to finish, A+++
Adonis was on time, hard working and efficient. He addressed all my spots and main concerns. Adonis even cleaned a bathroom of tile for free and it looks AMAZING! I always appreciate the techs using corner guards, the zrlifter, the fan and shoe covers. Another plus today with Adonis was he wore his COVID-19 mask and had gloves on during the cleaning to ensure the safety of my wife and kids while in the home today. I'll definitely ask for Adonis again in the future! Thanks Adonis and Kate for the great service!
the professional approach by the technician Adonis Dowbor and the non-toxic alkaline-water base natural solution. I look forward to next spring cleaning. Thank you...
Excellent work, great results, careful technicians, reasonable price.
You were fast, polite, and the work done was excellent.