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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed with Justin who cleaned the carpet & the chairs. He explained the process as he worked. And, also, he’s a good salesman, since I added a couple extra services. He was very polite & nice.
I have a dog so like that you don’t use chemicals to clean
Your service technician was professional and knowledgeable of the services being rendered. We are very pleased with the results and will be utilizing your services again.
Carpets came clean despite it being cheap carpet.
The man forgot to clean my walk-in closet but I was charged for this anyhow. I left a voicemail msg about this but have not heard back.
Carpet looks very nice...it did, however take a very long time to dry. Was not completely dry until the following morning.
this was our 1st time using zerorez and i'd definitely use them again. thomas bunnell was very courteous and conscientious. he explained as he went along what he was doing. it was a nice experience with zerorez.
Very professional and super happy with the results.
As always, excellent service!!!
Courteous employees, fast, efficient
Technician was very thorough & did an outstanding job.
Carpet looks & smells great and he did wonderfully on the stains! However, I was disappointed that my 8-10am original time got moved to 12-2, then 1-3pm. Had company that nite and not totally dry.
Thank you so much chase is an amazing guy have done all the great and excellent work thank you so much zerorez.
Excellent cleaning up my upstairs and basement carpet Before I moved. I am a repeat customer and will call zerorez again
Prompt, friendly service and the carpet looks great.
the technician was on time, polite, worked quickly and explained all options.
Great service
Very impressed!
The young man who cane to clean carpets/tile was very informative and very polite.
The Service Rep I had from Zerorez was one of the best! Hard working, informative, polite, conscientious and worked continuously until the job was finished. My carpets and upholstered furniture look great! I will request him in the future for any work we might need!
I will promote Zerorez to friends and family!
I am very happy with the quality job!
MP
Professional technician. Friendly, efficient and timely. Great value.
What’s the make up of the pre treatment spray? I Liked the quick drying time. Tyler, the service tech was very professional and was on time!!
Did a good job getting out the stains.
Communicate more
Prompt, courteous service. Maximum effort by Zach.
All the clean without the residue.
Efficient, on time, professional and great results!
Gentleman was professional and informative. I hope to receive the quote soon.
The two guys they came to my house were nice and pleasant and hard-working.
cleaner than Stanley Steamer...dries quickly too
Moving light and small furnitures will improve the experience significantly instead of the customers having to do so.