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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It’s a great service, however, the guy who came to clean was really disheveled, his pants were falling down and super sweaty. Not very friendly either.
Love the whole process, my rugs never looked better.
No harsh chemicals or harsh smells.0
Serviceman was very polite and worked very hard. The rooms smelled very fresh.
Tech. on time..friendly...courteous.
Carpets look great 👍.
Our technician (I can’t remember his name but I know he introduced himself) was one of the most friendly and professional workers we’ve had in our home. He was absolutely wonderful and you’re lucky to have him as an employee! He explained everything and answered all of my questions. We will definitely use Zero Rez in the future and hope we get the same technician!
I love the deep clean and that my floors are actually cleaned. Other companies leave dirt residue and the floors are still dirty. You guys are prompt, friendly, and do a great job! The tech who did my rental property - Tevin - was a super star!
Thomas Bunnell did a great job and I will use zero Rez again in future
Great customer service, friendly staff
The technicianJustin did a thorough job and he was very polite. He was also very knowledgeable , and gave us good advice about our rugs and upholstery.
The price was reasonable also.
I would definitely use the company again , and I
would recommend Justin!
I was so impressed with how clean my carpets were after Zerorez! JustIn was thorough in explaining everything and worked diligently, paying close attention to my trouble spots. I have a teenager & food doesn’t always land in his mouth - often times on the carpet...spilling drinks, soup, sandwiches, everything! I also have a 10 yr old dog that got into our locked trash can and smeared food all over the carpet. There was also a really bad area that has really high traffic & it was discolored from last winter. Zerorez was able to get the carpet completely cleaned!! It’s also safe for my pets!! I will never use another cleaning company & will probably have them back shortly to clean my couches (from the aforementioned challenges of having a teen boy)!
is great service. I used at my sister's house. wish they provided where I live. I would definitely use them.
easy to schedule - reasonable prices and always promotions
Your technician was knowleadgeable and he cleaned my carpet very well. I would recommend your services to anyone.
Our carpets look and smell great after our cleaning. We have used several other vendors, zerorez was the best.
John P did a awesome job!!!
The technician asked if the former owner had pets because he smelled something. He used a light to then check to see if the cats had urinated on the carpet and found spots everywhere along the baseboards in every room. Even though there were no visible spots on the carpet, he found them and treated them accordingly. I was so grateful.
Had a great experience with Thomas. Was professional, courteous, and explained everything to me as he went along. The carpets looked 10x better than before. Very happy with the experience with Zerorez Indy
Fantastic job! Our technician was courteous and professional.
Did a good job and was responsive
Technician Chase W was a welcome major improvement compared to the last two. I will specifically request him in the future. No excuses and gets the job done correctly. Thanks Chase!
Thomas Bunnell did a great job and was very professional! Highly recommend!
Does a really good job cleaning, and the best thing is how fast it dries.
Fast and excellent cleaning of carpets!
Good job by the technician, and we are extremely happy with the way our carpets look when he's finished.
Very polite service provider. The final results were are as well as can be expected considering the condition of the carpet. I have used there services in our previous house before we handed over the keys at closing. Now that we have purchased another house we had all the carpets cleaned before we moved in. They do a fantastic job, just don't expect miracles when the carpet is not a good quality and is worn in places. I appreciated all the knowledge he shared with me also.
John Parry was awesome! He actually took his time on our carpets and our sofa - and it looks amazing! 10/10 would recommend.
My carpets look great!
The carpet wasn't to wet and the house didn't smell like mildew
Very good service and results