Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2020 — Rated 10 out of 10 by Troy Adams Zerorez Indianapolis
What do you like about our products and services?

service was great however price was $169.00 when Technician left it cost Me $216.00 ? because Hallway was Hardwood floor Really

Report a concern   August 16, 2020 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

Extremely thorough. Hardworking, professional technician. Clean carpets, dry in 4 hrs.

Report a concern   August 16, 2020 — Rated 10 out of 10 by Marty Brothers Zerorez Indianapolis
What do you like about our products and services?

Our carpet looks new every time we have it cleaned. I like the way the carpet feels after and the fact that everything quickly dries.

Report a concern   August 16, 2020 — Rated 10 out of 10 by R.T. Zerorez Indianapolis
What do you like about our products and services?

Quickness and efficiency

Report a concern   August 16, 2020 — Rated 10 out of 10 by Sharon Hall Zerorez Indianapolis
What do you like about our products and services?

So good and clean

Report a concern   August 16, 2020 — Rated 10 out of 10 by Tierra Maesch Zerorez Indianapolis
What do you like about our products and services?

Hypoallergenic products, no harsh chemicals. Tevin was wonderful at explaining everything to us, as this was the first time we used Zerorez. He was super respectful of our home, making sure to wear his mask the whole time and shoe covers. Would definitely recommend this company to friends and family.

Report a concern   August 16, 2020 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Kind, clean, well informed gentleman who performed the service.

Report a concern   August 16, 2020 — Rated 10 out of 10 by Donna Gibson Zerorez Indianapolis
What do you like about our products and services?

They really helped us! They were fast to schedule with, fast to get the job done! They asked important questions that other companies don’t which was important to me and my allergies and asthma. No Oder smell and my furniture looks great!!!

Report a concern   August 16, 2020 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

Good results. Ease of scheduling

Report a concern   August 15, 2020 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

The service was pleasant and professional from the booking to the billing and beyond.
We had a puppy, lots of puppy accidents.
Zerorez did a superior job of cleaning the carpets, deodorizing & a preventative treatments for easier cleanup in the future.

Very impressed

Report a concern   August 15, 2020 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

I am deeply appreciative for the young man's promptness, activation of Covid precautions and ability. Thank you!

Report a concern   August 15, 2020 — Rated 10 out of 10 by Jim Mifflin Zerorez Indianapolis
What do you like about our products and services?

Good service.

Report a concern   August 15, 2020 — Rated 10 out of 10 by Phylliss Fletcher Zerorez Indianapolis
What do you like about our products and services?

Jordan arrived promptly and explained the cleaning process. He informed me of a couple of spots I was unaware of. He treated a couple of spots I pointed out plus the two he discovered. He worked efficiently to finish the job. He was polite and professional. I’m pleased with the end results as my carpets look clean and refreshed.

Report a concern   August 14, 2020 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

They work.Service was very good 👍.

Report a concern   August 14, 2020 — Rated 10 out of 10 by Laura Beatus Zerorez Indianapolis
What do you like about our products and services?

Non toxic and great service! My rugs look great every time. Would never use any other company.

Report a concern   August 14, 2020 — Rated 9 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

Our Tech was kind, efficient, and helpful. Carpets and couch look and smell great.

Report a concern   August 14, 2020 — Rated 10 out of 10 by Maureen Morrison Zerorez Indianapolis
What do you like about our products and services?

Little to no chemicals

Report a concern   August 14, 2020 — Rated 10 out of 10 by Sue Woodard Zerorez Indianapolis
What do you like about our products and services?

You always do a good job and are straightforward and honest. You do not push purchasing extra services. Your technicians are always polite and professional.

Report a concern   August 14, 2020 — Rated 10 out of 10 by Teresa Wallace Zerorez Indianapolis
What do you like about our products and services?

Professionalism and eco friendly!

Report a concern   August 14, 2020 — Rated 10 out of 10 by Tammy Busch Zerorez Indianapolis
What do you like about our products and services?

Excellent service and professional technicians!

Report a concern   August 14, 2020 — Rated 9 out of 10 by O.S. Zerorez Indianapolis
What do you like about our products and services?

The carpets look great! I would use Zerorez again in the future. My only complaint was that they don’t move or lift up the furniture. With other carpet cleaning companies, they have put my furniture on stilts for us so they can get underneath the furniture, which is very much appreciated.

Report a concern   August 13, 2020 — Rated 10 out of 10 by N.B. Zerorez Indianapolis
What do you like about our products and services?

My service provider, John, was outstanding!!

Report a concern   August 13, 2020 — Rated 10 out of 10 by P.J. Zerorez Indianapolis
What do you like about our products and services?

Every thing smelled nice , clean. Arrived on time, well done .

Report a concern   August 13, 2020 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

Tyler was fantastic! Would definitely recommend.

Report a concern   August 13, 2020 — Rated 10 out of 10 by Shelly Shields Zerorez Indianapolis
What do you like about our products and services?

Always great service. Thanks

Report a concern   August 13, 2020 — Rated 10 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

First time using your service. I was very pleased with the service. Technician did an excellent job. I will definitely recommend to others

Report a concern   August 13, 2020 — Rated 10 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

;The men were very efficient and thorough, explained what they were about to do, and left the carpeting looking fresh and clean. There was very little fuss and bother . I was pleased.

Report a concern   August 13, 2020 — Rated 8 out of 10 by L.I. Zerorez Indianapolis
What could we do to improve?

Improve spot treatment

Report a concern   August 13, 2020 — Rated 10 out of 10 by P.E. Zerorez Indianapolis
What do you like about our products and services?

Our serviceman [I forget his name] was very cordial and did a very good job for us,we were very pleased with the results.

Report a concern   August 12, 2020 — Rated 3 out of 10 by C.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Loved the service, efforts in spots and results last time. Very disappointed this time. I’m able to go around and remove spots that you didn’t get out. I feel I paid far to much for the results I got. Last time there was communication and effort. The spots that were pointed out are still there but I’m able to remove them? Not ok with this service and cost for such poor results.


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