- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First and foremost, my technician arrived on time. He only needed to clean the carpet in two rooms, so it took him less than 2 hours to complete the job. My carpet now looks phenomenal. Thank you for a great value and positive service!
It cleaned the carpet really well.
Zero Rez did a great job cleaning my carpets! The technician was knowledgeable and professional.
It worked! Our old dirty carpet looks brand new!
best carpet clng. we have ever had. carpet is old with wear areas but they are hardly visible.
I had heard really great things about Zerorez, so you were my first call when our dog had an accident on 2 area rugs. While you were prompt to pick them up and said they’d be returned in 10-14 days, I didn’t hear anything for over 2 weeks. When I called to find out the status, I was scheduled for delivery 10 days later (that would be 28 days after initial pickup), and upon delivery, I found out I had to pay a delivery fee on top of the $800 I paid to have them cleaned. The cleaning did not remove the stains— I can still see them — and on one of the rugs, the wool is frayed and noticeably damaged. I called to request my delivery fee back at the least and have not received a return phone call.
It was quick and very effective. Matt was very pleasant.
Love the service and the timelines met!
My carpets look great. The technicians are very knowledgeable!
Ryan did a great job! The carpets look fantastic and feel so clean! Thank you!
Thomas was very neat in setup and thorough. Our only concern was the cleaning process that left ripples in the carpet which took more than 72 hours to flatten.
Our rooms smell so fresh and clean! Not a fake, soapy smell but a truly clean smell! We will definitely use Zerorez again! Our tech was great and did a really good job! Happy customers!
Carpets cleaner than I would have thought possible.
Tevin was very thorough. He not only explained the process, but he stopped to show me progress along the way. I appreciated his professionalism.
The results were impressive! High traffic areas cleaned up beautifully as did the few spots but I pointed out.
Thank you!
The service was much faster than I expected and the work was very well done!
Thomas was incredible! He was kind and explained everything. He was extremely knowledgeable and could give great recommendations! The carpets were so clean even my 9 year old boys noticed!
Best carpet cleaning we have ever had done!
1. No chemicals used or smell left behind.
2. Most of the moisture is sucked out so carpet dries quickly.
3. Willing to return to correct mistakes or clean missed areas.
4. Prefer to work with locally-owned businesses.
great tech
got the carpets very clean without leaving a residue
Less harmful chemicals. Prompt response and explaining the process well.
So very impressed with how your company stands behind the services provided! We did not have the best results after the first service and Ian stepped up and did the right thing and scheduled us for re-service immediately! After Cody came and did our re-service our carpets in our new home are as beautiful as we new they could be!!!
Thank you Zerorez!!!
Great service! Technician listened when I talked about the areas I really wanted him to concentrate on. Our carpet looks amazing. We'll use you again!
alternative to traditional carpet cleaning
Tevin was very helpful and answered all of our questions.
Very professional, knowledgeable, great work, and patient while we moved to accommodate the cleaning schedule! Have recommended to neighbors and will continue to do so.
Lower pricing on small areas. For example, landing on stairs and small closets.
quick scheduling and courteous technician
My carpet looked and felt so much better after the service.
This was a big job and your representative was professional and worked hard all day. I wouldnt have been able to do this myself. Our place looks great thanks to him.
You are always willing to work around our changing schedule. The staff is very friendly and helpful.
Love that you're able to get my carpets perfectly clean without the use of harmful chemicals. My carpets look practically brand new when you're done!