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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always professional and prompt. I appreciate the careful explanations of what they will do and what they did.
Great customer service, excellent technicians., always get stains out, reasonable prices.
Very professional and courteous during the cleaning process.
Prompt and on time. Service Rep explained everything to us regarding the cleaning of the carpets and how the process works. Carpets look great.
Service Rep was very courteous, friendly and kind.
The service tech was efficient and very pleasant. Carpets look great!
Great job removing the dirt!
Andy was just awesome! My carpet looks great and I will highly recommend Zerorez!
Hardwood floor cleaning not worth the price.
You did a great job and quick also! Showed up on time!! Friendly workers!
The guy that came was very knowledgeable polite and answered all our questions
The quality of work that was spot on 100%
My floors looked great!
Our sofas and rugs look beautiful. There is no odor with the product and the sofas and rugs were dry in an hour.
I was surprised how wet our carpet was in our bedroom. This has never occurred previously. We had to run two space heaters doing the night in order to dry the carpet. Don't understand why this happened this time.
All ofit
A number of coffee spots and split coke spots were not removed. Is there a better treatment?
Andy was a very good technician and did a very good job for us.
You do a great job, and your man Matt is always on time and very kind.
There are several spots left that I noticed right away. I had my grout cleaned and was told that some of it is just stained that way. I was told I could use their heavy duty spot removal for an extra $75. Way over priced & not worth it. I have gotten my carpets cleaner with a home carpet cleaner and my grout cleaner with toilet bowl cleaner & a scrubber.
Great customer service by your technician
Everything I heard about Zerorez is SO true!!
Wish I hadn't waited so long to try this product
Andy, our technician, was polite, friendly and
very efficient!! We use Zerorez definitely again.
The cost was minimal and the results tremendous!!
Fast, friendly technician, did excellent job at getting tough stains out of our carpets. Carpets look almost new! Will be using zerorez again.
Always on time. Carpet looks good. The technician works hard to spot clean areas. Friendly. Explains what they are doing. I keep coming back every 6 months. Excellent service.
Always pleased with the cleaning results and staff are very professional and helpful.
Did not arrive during expected time
The tech took his time cleaning the carpet. He did an excellent job. He was courteous and efficient.
No residue or soapy scent
Always feels, looks and smells clean afterwards! No crunchiness or residue left behind
Everything
Very responsive scheduling. The three different workers I have had to have done a very thorough job. Polite and respectful, worked very hard, and did a great job!
No smelly perfumes left and reasonable price