Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2022 — Rated 10 out of 10 by Thomas Wustrack Zerorez Indianapolis
What do you like about our products and services?

LaRoy was fantastic!!!

Report a concern   October 3, 2022 — Rated 10 out of 10 by W.O. Zerorez Indianapolis
What do you like about our products and services?

On a previous occasion, I did not have a good experience BUT it was rectified and I was promised a discount on a future cleaning. Even though it had been three years ZEROREZ made good on that commitment.

Matt & Chris did a fabulous Job and I have already recommended both Zerorez and Matt & Chris to three families for carpet cleaning. I am positive two will call you and possibly all three.

Thank You, for a wonderful carpet cleaning job, and a special THANKS to Matt & Chris.

Report a concern   October 3, 2022 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Great product,very professional techs.Makes your carpets look new.

Report a concern   October 3, 2022 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

Very professional

Report a concern   October 3, 2022 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

My tech showed up exactly when he said, and was very thorough and friendly. And my carpets looks amazing!

Report a concern   October 3, 2022 — Rated 10 out of 10 by G.R. Zerorez Indianapolis
What do you like about our products and services?

got rid of all the wine and coffee and traffic area stains

Report a concern   October 3, 2022 — Rated 10 out of 10 by Janet Champer Zerorez Indianapolis
What do you like about our products and services?

Like the service. It took longer than I thought it should to dry tho.

Report a concern   October 3, 2022 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Technicians are friendly and efficient and always do a great job. Carpets look very good every time.

Report a concern   October 2, 2022 — Rated 9 out of 10 by J David Osborn Zerorez Indianapolis
What do you like about our products and services?

They are fast and efficient and clean our carpets very well.

Report a concern   October 1, 2022 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

All of our floors and tile look much cleaner and better

Report a concern   October 1, 2022 — Rated 10 out of 10 by G.K. Zerorez Indianapolis
What do you like about our products and services?

The service man was prompt courteous and based on my carpet needs I thought he did an excellent, excellent job he showed me areas that he could not take care of and took care of some areas that I thought were hopeless. I have recommended your service to other people in the last week. Jerry Last name removed

Report a concern   September 29, 2022 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

The tech ask if I had any trouble spots/stains, he then listed services that Zerorex offered and made recommendations based on his observation of my home. After completing the task, he requested that I walk the areas that he cleaned and offer an opinion. He was very professional,
polite, and customer orientated. This was my first experience with Zerorex, but not my last.

Report a concern   September 28, 2022 — Rated 10 out of 10 by David Cala Zerorez Indianapolis
What do you like about our products and services?

The quality of the carpet and tile cleaning by the technicians was great . They were very pleasant and informative. Thanks for a job well done.

Report a concern   September 27, 2022 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Excellent carpet cleaning and service!

Report a concern   September 27, 2022 — Rated 10 out of 10 by Joy Parks Zerorez Indianapolis
What do you like about our products and services?

Very happy with the Service provided. The technician was wonderful and very informative. Will definitely use them again.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Denise Salsbery Zerorez Indianapolis
What do you like about our products and services?

Outstanding service, competitive prices. Great cleanup when finished.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Sharon Stecker Zerorez Indianapolis
What do you like about our products and services?

Thank you for sending Derek to clean. The carpet looks great and I am really pleased with the outcome. With 1 dog and 2 cats and a chair bound husband the stains happen. Good job and will recommend your company again.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Judith Oaldon Zerorez Indianapolis
What do you like about our products and services?

quick drying

Report a concern   September 27, 2022 — Rated 10 out of 10 by B.D. Zerorez Indianapolis
What do you like about our products and services?

Had some problem areas on my carpet and they were able to resolve them. It took a couple appointments to do that but there was no additional billing.

Report a concern   September 27, 2022 — Rated 0 out of 10 by T.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I already went over the situation with your customer service department

Report a concern   September 27, 2022 — Rated 7 out of 10 by R.L. Zerorez Indianapolis
What could we do to improve?

You could improve cleaning on the high traffic areas.

Report a concern   September 24, 2022 — Rated 8 out of 10 by J.P. Zerorez Indianapolis
What could we do to improve?

Some spots did not come out

Report a concern   September 24, 2022 — Rated 10 out of 10 by Terry Grabbe Zerorez Indianapolis
What do you like about our products and services?

System seems cleaner,, we have used others before carpets come out better and stay cleaner longer with Zerorez!

Report a concern   September 23, 2022 — Rated 6 out of 10 by K.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

LaRoy was great and everything seemed good then the next day after it dried it smelled more like dog than before it was cleaned. I was expecting the dog smell to go away after it dried.

Report a concern   September 23, 2022 — Rated 10 out of 10 by E.J. Zerorez Indianapolis
What do you like about our products and services?

Efficient, responsive and great communication.

Report a concern   September 22, 2022 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

Very pleasant technician. Quick and efficient

Report a concern   September 22, 2022 — Rated 8 out of 10 by C.D. Zerorez Indianapolis
What could we do to improve?

I still have spots that need some attention

Report a concern   September 21, 2022 — Rated 10 out of 10 by Michal Shutz Zerorez Indianapolis
What do you like about our products and services?

We have a white carpet that is 22 years old and is in heavily trafficked areas. We have never seen such outstanding results as Zerorez has given us. It looks like a new carpet except in one traffic area but most would never notice the difference. It really is outstanding. The technicians are caring, professional, on-time, efficient - outstanding in every way. We have used them twice now and I'd never go back to any other company. Can't recommend enough!

Report a concern   September 20, 2022 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Clean well no residue and follow up great!

Report a concern   September 19, 2022 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

I had carpet and furniture cleaned. Everything looked much brighter! Marcus Hawkins did the cleaning. He was exceptional! He explained the process as he was working, and encouraged me to have the fiber protector applied to all. Marcus was able to remove numerous stains, much to my surprise! Everything looks and feels very clean,and dried within a reasonable time. I would be most happy to recommend Zerorez and Marcus to my friends. Name removed


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