Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18279 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 30, 2022 — Rated 3 out of 10 by K.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our carpet was still wet after 20 hours. We had fans going on it to help, but it was still wet. Our house now smells like sitting water.

Report a concern   April 30, 2022 — Rated 10 out of 10 by D.A. Zerorez Indianapolis
What do you like about our products and services?

Timely, professional, courteous technicians.

Report a concern   April 30, 2022 — Rated 10 out of 10 by O.C. Zerorez Indianapolis
What do you like about our products and services?

Very pleased with your services. Thank you

Report a concern   April 28, 2022 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Very good service

Report a concern   April 27, 2022 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

The technician was excellent and explained the processes for the carpets, rugs, and upholstery.

Report a concern   April 27, 2022 — Rated 9 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

fRIENDLY SERVICE AND CLEAN CARPETS

Report a concern   April 27, 2022 — Rated 10 out of 10 by Sandy Young Zerorez Indianapolis
What do you like about our products and services?

they did a very job. Will use them again.

Report a concern   April 27, 2022 — Rated 8 out of 10 by R.A. Zerorez Indianapolis
What could we do to improve?

No recommendations at this time

Report a concern   April 27, 2022 — Rated 7 out of 10 by W.B. Zerorez Indianapolis
What could we do to improve?

The pet treatment description could be more comprehensive. Knowing it was only a small square would have led me to shop around for a more economical option. Spending well over $500 and still having pet stains and odor was not what I was seeking.

Report a concern   April 27, 2022 — Rated 4 out of 10 by S.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Just didn’t do what I expected. I get that my carpet is a little older and I have pets, but I got a better result from renting a rug doctor at Lowes. Certainly not the result I expected from a $900 service. On a positive note, the tech was wonderful and explained what he was doing and why and did what he could to make the service more economical.

Report a concern   April 27, 2022 — Rated 9 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Quality results, prompt on time seevice and friendly knowledgeable ssrvice agent

Report a concern   April 27, 2022 — Rated 10 out of 10 by W.M. Zerorez Indianapolis
What do you like about our products and services?

Clean clean clean

Report a concern   April 25, 2022 — Rated 10 out of 10 by ConnieJo Harris Zerorez Indianapolis
What do you like about our products and services?

Top three reasons to use Zerorez:

1. No harmful chemicals used - safe for children, pets, and those with respiratory issues.

2. Never had a single person showing up to clean that was not courteous, kind, and professional.

3. Always running specials to make their services more affordable.

Report a concern   April 25, 2022 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

friendly staff, clean products

Report a concern   April 24, 2022 — Rated 6 out of 10 by T.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

How many feet the pet application will cover

Report a concern   April 23, 2022 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Prompt service and great work

Report a concern   April 23, 2022 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

Excellent efficient service rep! Rooms very clean and fresh smelling. Carpets weren’t soaked like other companies do. Very happy!

Report a concern   April 23, 2022 — Rated 10 out of 10 by R.H. Zerorez Indianapolis
What do you like about our products and services?

The crew is always on time, courteous, and professional and make sure you understand the entire process. Carpet gets really clean, no harsh chemicals, and dries quickly. Always looks great when finished!

Report a concern   April 23, 2022 — Rated 10 out of 10 by Mckenzie Burns Zerorez Indianapolis
What do you like about our products and services?

Your employee was very professional and efficient. Highly recommend

Report a concern   April 23, 2022 — Rated 10 out of 10 by Carrie Skaggs Zerorez Indianapolis
What do you like about our products and services?

We were very pleased with your cleaning services.
The technician did a very good job and our carpets look clean and refreshed!
I have already shared your information with others and I will definately use your services again

Report a concern   April 23, 2022 — Rated 10 out of 10 by A.T. Zerorez Indianapolis
What do you like about our products and services?

Polite and pleasant workers. Quick and hopefully we’ll done. I haven’t been back to see my carpet so I’m not able to comment much.

Report a concern   April 23, 2022 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

Matt called me and provided me with his estimated arrival time, which was on time. When he arrived, we went over what I wanted done, he asked a few clarifying questions and got to work. He was polite, efficient and did a good job. Very pleased with everything. This is my 3rd time using Zerorez and will continue to do so.

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Ibsan was great!

Report a concern   April 22, 2022 — Rated 9 out of 10 by Andrew Prince Zerorez Indianapolis
What do you like about our products and services?

The technician did a great job and was thorough yet fast.

Report a concern   April 22, 2022 — Rated 9 out of 10 by F.W. Zerorez Indianapolis
What do you like about our products and services?

It was fast.

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

The technician did a thorough job

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Getting carpets cleaned. Polite.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Andy cleaned my basement, and it was excellent! It was a night and day difference. Thank you!

Report a concern   April 22, 2022 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

On time worked efficiently good result

Report a concern   April 21, 2022 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Andy was a wonderful technician and the carpet looks great!


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