Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2023 — Rated 10 out of 10 by Paula Hershey Zerorez Indianapolis
What do you like about our products and services?

Excellent service, on time and very professional! I had spots from pets on my cream colored carpet and Matthew was able to restore my carpet back to it's like-new beauty! He explained the process and showed me the changes along the way.

Report a concern   July 17, 2023 — Rated 9 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

The service lad was knowledgeable and did a great job!

Report a concern   July 16, 2023 — Rated 7 out of 10 by L.W. Zerorez Indianapolis
What could we do to improve?

The carpet was done satisfactory but unfortunately my telephone cord got cut by machine.
I had to by a new telephone. Hopefully everything works out.

Report a concern   July 16, 2023 — Rated 10 out of 10 by R.C. Zerorez Indianapolis
What do you like about our products and services?

good job

Report a concern   July 16, 2023 — Rated 10 out of 10 by Eric Curran Zerorez Indianapolis
What do you like about our products and services?

Prompt, curteous, professional

Report a concern   July 16, 2023 — Rated 10 out of 10 by N.F. Zerorez Indianapolis
What do you like about our products and services?

Good variety and value for the money

Report a concern   July 15, 2023 — Rated 10 out of 10 by Joyce Hale Zerorez Indianapolis
What do you like about our products and services?

This is the first time that I had asked for a redo of any service. I have used zero razz for many years and have been thoroughly satisfied. The young man who did the redo yesterday worked very hard. The redo carpet looks good. The slate floor that was sealed looks great as well. I plan to have the slate for redone in about a year.

Report a concern   July 15, 2023 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

Very nice and professional, great job done.

Report a concern   July 15, 2023 — Rated 10 out of 10 by F.W. Zerorez Indianapolis
What do you like about our products and services?

No strong smell. No harsh chemicals

Report a concern   July 15, 2023 — Rated 3 out of 10 by C.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

There was dirty water left over on the carpet and it is not coming out well at all. I have tried to clean it. Ver ya frustrating to have a service provided and it be left dirty after paying for it to be cleaned

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Excellent service and products used.

Report a concern   July 14, 2023 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Process was quick and easy!

Report a concern   July 14, 2023 — Rated 10 out of 10 by Sandy Green Zerorez Indianapolis
What do you like about our products and services?

I love that products are free of harmful chemicals. The carpet is clean and soft.

Report a concern   July 14, 2023 — Rated 8 out of 10 by M.A.S. Zerorez Indianapolis
What could we do to improve?

I had well traveled areas which look better and cleaned up pretty good on my carpet. The soda spills didn't clean up very good, which I figured wouldn't do as well. I was disappointed that the carpet which meets up by the wall was not cleaned. I will have to get down on my knees and scrub it with a toothbrush and carpet cleaner to make it look good.

Report a concern   July 14, 2023 — Rated 8 out of 10 by K.J. Zerorez Indianapolis
What could we do to improve?

Do not charge for water disposal!

Report a concern   July 14, 2023 — Rated 10 out of 10 by Tracy Smith Zerorez Indianapolis
What do you like about our products and services?

The technician was very nice. He explained everything that he was going to do. I was taken aback when he said "OK, are you ready for the walk through". Job well done, thank you!

Report a concern   July 14, 2023 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

The results—a clean carpet.

Report a concern   July 14, 2023 — Rated 9 out of 10 by Linda Deloso Zerorez Indianapolis
What do you like about our products and services?

Services were fine. Pleased with the results.
You also were able to schedule very quickly.
Unfortunately, I find the prices a little high on some items.
Probably will not retain your services for some other work.

Report a concern   July 14, 2023 — Rated 10 out of 10 by jack aikin Zerorez Indianapolis
What do you like about our products and services?

Quick and did a terrific job. Price was competitive. Service pro was on time and very friendly. I'm pleased with the results.

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.W. Zerorez Indianapolis
What do you like about our products and services?

Quality products. Top notch technician.

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Excellent service

Report a concern   July 14, 2023 — Rated 10 out of 10 by Kim Willis Zerorez Indianapolis
What do you like about our products and services?

Very professional the carpet looks amazing. They definitely do exactly what they say they are going to do

Report a concern   July 13, 2023 — Rated 10 out of 10 by N.S. Zerorez Indianapolis
What do you like about our products and services?

Our upholstery that was cleaned looks great & so does our carpet which hadn’t been cleaned for a couple of years. The young man who cleaned was very polite & explained what he would be doing.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Doug Ferrer Zerorez Indianapolis
What do you like about our products and services?

Your representative, Amanda, was extremely professional. She went over in detail where she would be cleaning. Then she did....and what a fabulous job she did. My carpets look wonderful thanks to her.

Report a concern   July 13, 2023 — Rated 10 out of 10 by L.A. Zerorez Indianapolis
What do you like about our products and services?

Service was outstanding as usual. Always great thank you!

Report a concern   July 13, 2023 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

very clean, the tech Brandon was professional and explained things in detail

Report a concern   July 13, 2023 — Rated 10 out of 10 by Shannon Skillern Zerorez Indianapolis
What do you like about our products and services?

Just how friendly patient he was as I was getting a room ready..

Report a concern   July 12, 2023 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

I really loved how organized and responsive this company is. We aren’t even located in the state and it was so impressive how the company was run.

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Our carpet is 25 years old and still in good shape. Thanks to the professional care and products used by Zerorez over these years.

Report a concern   July 12, 2023 — Rated 0 out of 10 by S.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

First tech came and left stripes on my carpet. Second tech came out to re clean and you can still see the discolored areas. And to top it off he scraped the banister up the entire side with the hoses. This happened the day before our home inspection. This was the whole point of having the carpets cleaned and they look worse than before and now the banister is damaged. Then a manager offers to come touch up the paint. There is zero chance I am letting another person from this company in my home. Every time it gets worse. And I paid over 200 dollars for this service. I rarely complain but this ruined my home inspection.


Privacy Policy