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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician did an excellent job of cleaning carpets
Very complete and thorough…did a great job of explaining everything. Covered every inch of the carpets being cleaned. Very professional!
Came on time & worked constantly. Carpets look clean & fresh.
Service man was very professional
Reasonable charge, on time, polite, efficient. Didn’t try to up-sell additional services. Zero odor.
The coupon wouldn’t work
I was quoted the 3 rooms and hall for 139 when I called and scheduled. Carpet cleaner charged me 149. I thought the price seemed high but I didn't notice until I looked at my invoice. Hopefully I can talk to someone about this.
The service technicians were efficient and friendly. The process was quick and thorough. My carpets are clean!
You have cleaned my carpets several times. I have always been pleased. Technicians are cooperative and helpful.
I prefer Zerorez over all the other carpet cleaning companies.
Very professional, and the carpets look great.
Knowledge and professionalism of the technician. The cleaning products and the overall cleaning process used. The quick drying process and how quickly you can get back to walking on the carpet. The ability to find cleaning specials to make the cost of the cleaning more affordable to individuals on a fixed income.
My favorite part was Tevin, my technician.
Quick and efficient
Detail service.
Good service
Technician did a great job.
The service providers and the quality of their work.
Be on time, during the window that was provided.
Was completely happy with the experience. Our carpets look so much better and the person that did them was very informative and polite.
Did an excellent job
Zerorez stands behind their work and even returned to remove a stubborn stain (which did not get completely removed during the first cleaning).
Your technicians are so professional! They are always polite, unobtrusive, careful, and care about what they're doing. We've had Zerorez clean several times now over the years, and we have always been very not only satisfied but very happy at their results. Carpets look and smell sooooooo good!
The Zerorez guy called ahead, was on time and was extremely polite. He did a great job ! We were very pleased with the service and the clean carpet!
On time, Efficient service with a great cleaning system. All traffic areas look soo much better! Dried quicker than any other system I’ve used.
The attention to detail, and Thomas was great
Love that there is no chemical odor at all!
They do a good job and are friendly and if they you have trouble with a couple a spots they will come back and make it right, they are a great company
Easy to schedule, helpful and communicative tech. Love Zerorez!
Zerorez cleaned 3 bedroom carpets in my home that are 14 years old. The transformation was amazing and the carpets look almost like new. The service was professional and took only an hour to complete all 3 bedroom carpets. The best part for me is Zerorez does not use harsh chemicals that tend to leave a sticky residue feeling on your bare feet. I would highly recommend Zerorez to my family, friends, and neighbors.