- Phone: 317-388-5141
- Visit Website
based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service thank you!
The person who helped us, Tevin, was incredibly kind. He was very thorough in explaining what was to be done and how the process would work.
I appreciate the communication before, during and after the service and I also received pictures. Job well done.
Technician was very friendly and efficient. Explained everything very well.
Tevin, the tech, was both efficient and kind!
Our service was great and well explained by our technician. He was very informed and polite. Thanks for the clean carpet.
I’ve used Zerorez for years. Service is excellent and the carpets look great and they dry very quickly.
Landon, the service tech, explained everything to us, including any problem
areas. So thankful for knowledgeable employees.
Thank you and look forward to using Zerorez for many more years.
Perfect results - efficient and knowledgeable technician!
Technician Markis completely rejuvenated our carpet. It looks better than it has in years. We will be using Easyrez from now on.
Disappointed in remaining stains in the master bedroom. I understand the walking path will show wear, but wondering why the stains did not get removed.
Clean grout better
We had a wonderful technician who did a great job on our carpet cleaning. I highly recommend him!
On time and very professional. My carpet always looks great when done.
Technician was professional and did an excellent job of cleaning our carpets. Any soiled spots are stains were removed. My opinion is your service is pricey but in the final analysis, worth it. I would suggest a final rake over or some other? method to improve the appearance of the cleaned carpet. A quick vacuum afterthe carpet dried took care of the appearance. We will use again.
He did a wonderful job and was very nice.
Thanks
Derek did an outstanding job, actually the best service and cleaning we have had since using Zerorez.
Very much appreciated!
No residue, carpet felt fluffy and soft after cleaning, not crunchy.
No residue! You don’t saturate carpet or pad.
Friendly , fast , good price … service the day of was great as well .
Great service, carpet looks like new!
My carpets look amazing after Brandon cleaned them. My entire house smells fresh. Reasonable prices.
Very pleasant, competent, knowledgeable technician.
One of the room that was cleaned, the carpet still has the smell of pet dander. Can this be cleaned again with no charge?
Thank you :-)
Dependable and efficient employees. Good jobs done.
Young man did a outstanding job explaining the process and the carpet looked very very good. Such a courteous and polite young man. Gretta Jones
I thought the grout would be restored. The technician offered to clean it again.
I declined. But I didn't realize at the time that places in front of the stove, under some kitchen cabinets and corners were completely missed.
Thomas Bumrell was very polite and very professional. The family room rug was very soiled and he removed all the spots.
Customer service.
Very nice job and the service guy was very nice and professional
Derek came back for a re-do in the basement. He gave it his best efforts and when he left, the carpet looked pretty good. I believe we just need to replace the carpet because the stains, even though it looks remarkably better, are still there.
I would recommend this company. They were professional, prompt, and worked hard to get out the stains.

Timely and responsive. Marcus was awesome. He did a great job and communicated very well