Nurse Next Door Vancouver
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2118 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 18, 2024 — Rated 9 out of 10 by I.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I want to tell you that most of the nurses that come and see me are great

Joddie is my favorite and Kavitia is great as well

these two girls show caring to me expecialy now while i am recovering from surgery

thank you

First name removed

Report a concern   April 16, 2024 — Rated 10 out of 10 by R.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

We were very pleased with the care Eric Quach has given to my husband.
He is very polite, kind, caring and patient.
Thank you Eric for your services.

Julie & Ron Last name removed

Report a concern   April 4, 2024 — Rated 10 out of 10 by R.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The care givers are compassionate & caring & well mannered.

Report a concern   April 4, 2024 — Rated 10 out of 10 by H.T. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Nurse Next Door is a good and professional service to us.
The care givers are are on time and very helpful.
John, Name removed.

Report a concern   March 15, 2024 — Rated 5 out of 10 by M.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Inconsistency

Report a concern   March 8, 2024 — Rated 10 out of 10 by S.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Madhura was very helpful, and I appreciated having her help.

Report a concern   March 8, 2024 — Rated 8 out of 10 by D.D. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I was in urgent need of a caregiver for a brief period. Nurse next-door was a seamless process and I was able to get a caregiver on short notice. The care provided was above satisfactory and fulfilled the needs that I required with very little stress.

Report a concern   February 19, 2024 — Rated 7 out of 10 by E.N. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Does not show up on time

Report a concern   February 18, 2024 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very nice and kind nurses

Report a concern   February 17, 2024 — Rated 10 out of 10 by W.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

So far very reliable. If our regular young fellow isn’t available, the scheduler had another care aid with no fuss or problem.
I need to know I have care aid coming as scheduled.

All staff have been very helpful, friendly, and supportive.

Thank you.

Report a concern   February 17, 2024 — Rated 5 out of 10 by U.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Too many different nurses, Unconvenient service times

Report a concern   February 12, 2024 — Rated 10 out of 10 by B.D. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Both the girls I see are the best (Maria & Kirsten)

Report a concern   February 11, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Hello, your nurses are professional, courteous, reliable, polite, and knowledgeable. They know their duties and are always happy, always on time. Highly recommended, excellent service and they are very caring. I give them 10 out of 10 .Thank you very much First name removed Chan

Report a concern   February 11, 2024 — Rated 10 out of 10 by P.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Compassion
Reliability
Promptness
Interest

Report a concern   February 10, 2024 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

same comment as last month

Report a concern   February 10, 2024 — Rated 8 out of 10 by B.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

some of your staff have limited competencies, also, I do not want *blocked emails* which I cannot unblock......likely due to my own incompetency.

Report a concern   February 10, 2024 — Rated 7 out of 10 by S.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The service itself was excellent but it took some days to organize and is quite pricey for what I needed with the 3 hour minimum.

Report a concern   February 10, 2024 — Rated 10 out of 10 by G.R. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Friendly and efficient help

Report a concern   February 9, 2024 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The two OVERWORKED Ladies that provide the service to me are punctual, pleasant and efficient.

Report a concern   February 9, 2024 — Rated 10 out of 10 by C.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

She is very efficient and very caring and knows what she is doing

Report a concern   February 9, 2024 — Rated 9 out of 10 by D.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My caregiver, Anne, is wonderful. lShe will take on any task I ask her to do. I still wish that NND Vancouver would give out statements for income tax purposes.

Report a concern   January 28, 2024 — Rated 6 out of 10 by R.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Although they hooked up my bags of solutions they left the empty ones in disarray.

When my husband was not able to do the work I appreciated having help from Nurse Next Door.

Report a concern   January 28, 2024 — Rated 10 out of 10 by E.P. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

They are an excellent service

Report a concern   January 21, 2024 — Rated 10 out of 10 by H.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

We have PD assist for my father. It is a great service and staff are very professional and helpful. We really appreciate the help.

Report a concern   January 21, 2024 — Rated 10 out of 10 by F.C.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Jon well done. Your nurses are friendl and caringy. Very responsible too

Report a concern   January 20, 2024 — Rated 9 out of 10 by W.I. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great staff

Report a concern   January 20, 2024 — Rated 5 out of 10 by P.T. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Ian Abadame very rush and careless.

Report a concern   January 17, 2024 — Rated 5 out of 10 by D.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The Nurse Next door and our needs did not match. It may not work for everyone, but for that it does it is a great oppertunity for health care.

Report a concern   January 15, 2024 — Rated 10 out of 10 by L.A. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great service&professional

Report a concern   January 14, 2024 — Rated 10 out of 10 by A.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Excellent homecare service


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