Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.6 out of 10 based on 1697 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2022 — Rated 7 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I find the schedule is a problem. The information I am sent isn’t always accurate and there are vacant spots that get filled at a different time and I am not informed.

Report a concern   September 9, 2022 — Rated 10 out of 10 by S.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very attentive and understanding of my mothers needs.

Report a concern   September 9, 2022 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Professional, kind, hardworking

Report a concern   September 9, 2022 — Rated 10 out of 10 by H.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Georgina is fantastic

Report a concern   September 5, 2022 — Rated 10 out of 10 by J.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

they are greaat

Report a concern   September 4, 2022 — Rated 7 out of 10 by M.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Reminisce

Report a concern   September 4, 2022 — Rated 5 out of 10 by R.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

not the same nurse every day

Report a concern   September 3, 2022 — Rated 10 out of 10 by H.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

lovely ladies attending and helpful with questions. Dependable friendly and very needed.

Report a concern   September 3, 2022 — Rated 9 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Appreciate the assistance with my fathers peri dialysis set up!

Report a concern   September 3, 2022 — Rated 10 out of 10 by D.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The reason for my high approval rating is the quality of the nurses making the daily rounds and also the up to date notices of the attending nurses. This information is helpful in planning the days activities.

Report a concern   September 3, 2022 — Rated 10 out of 10 by A.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All three nurses are very polite and make me feel better in myself and happy to be having this service .

Report a concern   September 3, 2022 — Rated 9 out of 10 by R.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

great people

Report a concern   September 2, 2022 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Sharon is awesome. Always on time and very helpful and friendly.

Report a concern   September 2, 2022 — Rated 10 out of 10 by L.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

staff very polite. anwser all question well. everything is left very clean after a days service.

Report a concern   September 2, 2022 — Rated 10 out of 10 by H.W.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurse that comes here 6 days is freindly talks to client good at what she does and a person i the caregiver to my husband has time to listen to my concerns.

Report a concern   September 2, 2022 — Rated 9 out of 10 by M.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Most of them are superb but a very small number not so much!

Report a concern   September 2, 2022 — Rated 9 out of 10 by G.G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

A few times not on time but other than that
The sevice has been great.

Report a concern   September 2, 2022 — Rated 10 out of 10 by P.R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Quality of the care workers.

Report a concern   September 2, 2022 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Nurses are very helpful

Report a concern   September 2, 2022 — Rated 10 out of 10 by K.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

We received the best service from Nurse Next Door

Report a concern   September 2, 2022 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Nurses have been very knowledgeable and helpful in ensuring I am at ease in

Report a concern   September 2, 2022 — Rated 10 out of 10 by F.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Froenfly,prompt snd always cheerful

Report a concern   September 2, 2022 — Rated 9 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I like Carol who comes to our house

Report a concern   September 2, 2022 — Rated 10 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The service is great and of big help to us in assisting clients and ease the burden to family members and caregivers

Report a concern   September 2, 2022 — Rated 10 out of 10 by B.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Their efficaciousness and friendlynedd

Report a concern   July 19, 2022 — Rated 0 out of 10 by K.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I feel I was over charged for the pick up and delivery to my door. It was a $20 taxi ride in the morning.
In the afternoon it was $400 for the same distance and escort - someone drove me to the door.
I never received a receipt for my ride on July 7. Today, July 19 I was sent an invoice for over a $1000.
While I appreciate that an RN would need to be compensated for doing RN work _ since I am an RN myself.
I feel taken advantage of by the Nurse Next Door service. I would not recommend the service to anyone else.

Report a concern   July 17, 2022 — Rated 0 out of 10 by J.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your people were inexperience and unhelpful . Nurse next door is a misnomer as these people are not nurses and not even LPN s

Report a concern   July 9, 2022 — Rated 10 out of 10 by S.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Our nurse is an angel!

Report a concern   July 9, 2022 — Rated 9 out of 10 by B.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very satified

Report a concern   July 9, 2022 — Rated 10 out of 10 by H.W.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

friendly good at what they do


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