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based on 1697 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Compassion professional and caring
I just did this survey last month, nothing has changed.
The ladies that come into my home are the best. They are always cheerful, efficient and respectful. I am so glad that they come and set up my machine. It lets me save the little energy I have for the other things in my life. Thank you
Appreciate having the support with my elderly father on a cycler dialysis machine. However this is still only the 2nd week of service.
One employee does need to take more care of removing and disposing of the dialysis liquid. She did spill it on the bathroom floor and mat. Someone who is elderly does not need to have excess liquid on a vinyl floor or have time and strength to mop it up, or wash the mat.
girls always bang on
Very caring and helpful!
Very likely to suggest to others.
Reliable. Caregivers are responsible, helpful and kind.
My nurse Sharon Hayes is top notch. She is willing to do anything for your health care. Plus she is a sweetheart.
Were able to address our needs quickly, efficiently and spot on.
The two women who come to my house to set up my cycler each day are the reason for this score. Maria comes five days and Courtney comes two days. Both of them are friendly, helpful, knowledgeable and professional. It is difficult having to depend on people coming into your home everyday. Both ladies make me feel comfortable and I have never seen either of them in a bad mood. They are both a pleasure to interact with.
Your company is very lucky to employ these women. I hope your company lets them know how much you appreciate them.
Caregivers have given great service
make you feel comfortale. answer all your question.
very satisfactory ,
The nurse this time was lovely. No late an hour like my last surgery 2 years ago
The nurse that I have is excellent, very reliable and dependable. She is of course my first one and I am hoping that all others coming my way are the same.
We liked Cecilia very much. If she is an example of your workers I cannot rate the company less than excellent.
Great service - lovely caregivers 💕
competence
Your saving grace in our case was the most recent, of many, caregivers you found for us. She was awesome and always went above and beyond for my husband (now deceased). Other than that, previous caregivers were sloppy, inconsistent and your planning people need a geography lesson. Ridiculous waste of gas because they don't know that they have nearby people who could fill in and simply send someone from hundreds of kilometers away.
My parents only know Sia, that’s why!
She is excellent, kind and very professional!
Love her
Very professional and kind nurses.
Very professional administration
Friendly good at setting up
Very willing and thoughtful
Not reliable, lots of last minute cancellations.
Provided quick, professional and good service!
I have a great nurse ...Carol has been awesome.
Although I asked for someone last minute I did not expect a person on her first day who basically stood around and then didn’t even know how to make chicken salad when all ingredients were in the fridge. And then the actual cost for two days of little help overall was quite prohibitive
Nurse next door is a very good service. The nurses are well trained and veery friendly and kind. I am most thankful for their service.
We ae very happy with the services of Nurse Next Door. Each nurse has been very professional in their approach to service. Also their happy smiling countenance has been very much appreciated.