Nurse Next Door Vancouver
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2118 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great care

Report a concern   April 21, 2026 — Rated 5 out of 10 by N.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Fortunately my wife’s post surgery went much better then expected so my 48 hours of booked nursing coverage wasn’t fully required, However, if she really did need it, your failure to cover 17 hours would have been a huge problem for us. Both of your nurses were very good and attentive.

Report a concern   April 20, 2026 — Rated 10 out of 10 by E.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Nurse Next Door has been a gift to my mom. She loves her caregiver and looks forward to the time they spend together. I am so happy that mom is so well taken care of and that I can relax when she is with her caregiver.

Report a concern   April 20, 2026 — Rated 10 out of 10 by R.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

There were friendly. efficient and timely.

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.N. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Professional set up assistance.

Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Friendly nurses. No hassle.

Report a concern   April 20, 2026 — Rated 9 out of 10 by C.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I haven’t been with Nurse Next Door for very long but have appreciated the staff who come to assist me-they are on time, proficient what they do and very helpful in conversing with me about my issues-all is very much appreciated

Report a concern   April 14, 2026 — Rated 8 out of 10 by A.P. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

1. Same day arrangement of care -- 10/10

2. Quality/attitude of Care depended on caregiver - overall 8/10 but one caregiver I would
give 5/10.
3. I didn't have time to compare the price point with other agencies - but 90/hr is alot when I imagine the caregiver is only getting at most 35/hr.

4. I had been in a car accident and needed care but didn't know for how long. I assumed I would need care for 3.5 days but it turned out I only need care for 2.5 days. When I asked if I could cancel the day I didn't need I was told "no". I was disappointed with this as when I arranged for care I really didn't know how many days I needed and the final caregiver made it very clear she was not happy having to spend her time cleaning. For anyone that I recommend Nurse Next Door to I would warn them of the lack of flexibility. 5/10

A 10/10 + 8/10 + 5/10 =7.6 benefit of the doubt I rounded up to 8/10

Report a concern   April 14, 2026 — Rated 10 out of 10 by T.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

On time, efficient, friendly

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.D.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Sharon is reliable
she is always on time
apleasant personality
does everything that needs to be done, and then some

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.P. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very friendly and knowledgeable

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Amazing flexibility when plans unexpectedly change is the best part of Nurse Next Door.

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.S.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Good service and behavieer

Report a concern   April 6, 2026 — Rated 10 out of 10 by K.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Natalia!

Report a concern   April 6, 2026 — Rated 8 out of 10 by D.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My caregiver is a 10 but I don't like the extra premium fee that is charged.

Report a concern   April 5, 2026 — Rated 10 out of 10 by K.D. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Chichi dependability and Reese willing to buy needed grocery items downstairs and make small meals for me.

Report a concern   March 31, 2026 — Rated 10 out of 10 by N.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The professionalism and pleasantness from the nurses and the quick response to changes I may have with the schedule.

Thanks,
Name removed

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Amie, my nurse is so knowledgeable…and friendly..

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.D.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Our support worker is very reliable and dependable

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.K. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very nice staffs
Everyone

Report a concern   March 28, 2026 — Rated 0 out of 10 by K.D. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I thought i was giving a ten bcuz my close vision is fuzxy

Report a concern   March 24, 2026 — Rated 9 out of 10 by D.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great staff. But very expensive.

Report a concern   March 24, 2026 — Rated 10 out of 10 by J.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Excellent care.

Report a concern   March 18, 2026 — Rated 9 out of 10 by T.T.Q. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Sometimes rigid schedule

Report a concern   March 18, 2026 — Rated 10 out of 10 by E.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very professional and good at her job

Report a concern   March 17, 2026 — Rated 10 out of 10 by E.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My mom’s caregiver is wonderful. My mom loves her coming and they have a great time together. I’m so relieved that mom is comfortable being cared for by someone other than me!

Report a concern   March 17, 2026 — Rated 10 out of 10 by G.M.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Pleasant and effective service.

Report a concern   March 17, 2026 — Rated 7 out of 10 by I.M.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

There’s some people I don’t like what they are doing

Report a concern   March 17, 2026 — Rated 10 out of 10 by T.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Over all.... excelent.

Thank you... Tim Last name removed

Report a concern   March 16, 2026 — Rated 10 out of 10 by T.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Fast, on time and pleasent


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