- Phone: 604.228.4357
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based on 2158 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendly, knowledgeable and friendly nurses
A service that I had no idea that we needed. Aging is gradual and you don't know what you need until when you actually need it.
The service your company provided for me was great. Ella and Joddie were absolutely wonderful and were there to support me with my dialysis. Your company is very fortunate to have such dedicated and professional staff.
I had never used a private nursing service before. The overall experience was good although I think your site somewhat exaggerated the amount of time I’d initially have with the Care Designer.
The nurses are very caring and very helpful.
I have it. A 10, not a 1.
Kindness all employe s.
Everyone is very knowledgeable friendly and so kind. They are very professionable and take their job seriously. You can tell they really love their job.
Both are now keeping close to their timed schedule!
The nurses are pleasant, kind and helpful.
Great care
All employees are very friendly & helpful..They are also very caring as to ask how my dialysis going. Also they are asking about my blood pressure when it's a little high.
Very accommodating polite and efficient
Very nice care givers
Mom loves her Nurse Next Door caregiver. They have fun together and mom looks forward to her visits. I am totally confident leaving the house when mom is with her
The assistance that I require for now has been done very well received by me-the staff are very professional, helpful and answer questions that I ask and if in time I require more assistance I’m pretty sure I will request it from Nurse Next Door unless something unforeseen happens
I have always had a fantastic experiences with Nurse Next Door . My recent assigned Nurse was very attentive , professional and kind . I also really enjoyed her company and appreciated her assistance very much . I am grateful that Nurse Next Door has high standards and follows strict policies for hiring professionals it makes me feel very secure and safe as a repeat patient .
Thankyou so much 🙏
Andrea knows what she is doing. She does a great job. She is very sweet
Overall... excellent!
Some of the newly immigrant workers have poor english speaking skills
There is a need to do work shops.
Eg. Learn the basic colours.
Handle bars ...wheelchair
Night Bottle... urine
Shoes... one worker didn't know what I was talking about. And replied...Oh feet!
Place the spray bottle on the desk. He puts it on the bed shelve. I said...Hey buddy...this is a desk,
Can you bring me a pot from the kitchen...He's gone for five minutes. And say's I cannnot find it. I say...it is one the stove element.
Thank you ...Tim Last name removed
Very caring.
friendly people
They do good work. And efficient.
Just that everyone single nurse that I had was is friendly and we got along so well and just over all the service was really amazing and super friendly customer service and such so ya that’s why I gave that rating
Attentive and efficient to all communication and services
Natalia
The service is very good. The home care workers are caring and skilled. I'm very grateful for this service.
We would like the same care aide coming at the same time every day.
reliable, good staff
Before Nurse Next Door my aunt had VCH Home Care which we really thought was good. She got to like the care workers a lot. I was really hesitant and against the change. But accepted it because it was going to be 24 hours care, which my aunt needed.
The service and help we receive from the Nurse Next Door changed my mind. All the caregivers are very good at their job. But the exceptional ones like Filipinas, make the experience with Nurse Next Door even better. She went above and beyond my expectations.
I was concerned at first with the multiple care workers going to my aunts place was going to be a mess. But, after 3 weeks of them there I visited my aunt's place. I was so dumbfounded and shocked when I saw the place so clean. Filipinas had clean the toilet, bathroom, and kitchen. Even the floor was clean. I was very astonished and thrilled of her initiative.
Very responsive to our request for information and providing a clear plan.