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based on 2118 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fortunately my wife’s post surgery went much better then expected so my 48 hours of booked nursing coverage wasn’t fully required, However, if she really did need it, your failure to cover 17 hours would have been a huge problem for us. Both of your nurses were very good and attentive.
Nurse Next Door has been a gift to my mom. She loves her caregiver and looks forward to the time they spend together. I am so happy that mom is so well taken care of and that I can relax when she is with her caregiver.
There were friendly. efficient and timely.
Professional set up assistance.
Friendly nurses. No hassle.
I haven’t been with Nurse Next Door for very long but have appreciated the staff who come to assist me-they are on time, proficient what they do and very helpful in conversing with me about my issues-all is very much appreciated
1. Same day arrangement of care -- 10/10
2. Quality/attitude of Care depended on caregiver - overall 8/10 but one caregiver I would
give 5/10.
3. I didn't have time to compare the price point with other agencies - but 90/hr is alot when I imagine the caregiver is only getting at most 35/hr.
4. I had been in a car accident and needed care but didn't know for how long. I assumed I would need care for 3.5 days but it turned out I only need care for 2.5 days. When I asked if I could cancel the day I didn't need I was told "no". I was disappointed with this as when I arranged for care I really didn't know how many days I needed and the final caregiver made it very clear she was not happy having to spend her time cleaning. For anyone that I recommend Nurse Next Door to I would warn them of the lack of flexibility. 5/10
A 10/10 + 8/10 + 5/10 =7.6 benefit of the doubt I rounded up to 8/10
On time, efficient, friendly
Sharon is reliable
she is always on time
apleasant personality
does everything that needs to be done, and then some
Very friendly and knowledgeable
Amazing flexibility when plans unexpectedly change is the best part of Nurse Next Door.
Good service and behavieer
Natalia!
My caregiver is a 10 but I don't like the extra premium fee that is charged.
Chichi dependability and Reese willing to buy needed grocery items downstairs and make small meals for me.
The professionalism and pleasantness from the nurses and the quick response to changes I may have with the schedule.
Thanks,
Name removed
Amie, my nurse is so knowledgeable…and friendly..
Our support worker is very reliable and dependable
Very nice staffs
Everyone
I thought i was giving a ten bcuz my close vision is fuzxy
Great staff. But very expensive.
Excellent care.
Sometimes rigid schedule
Very professional and good at her job
My mom’s caregiver is wonderful. My mom loves her coming and they have a great time together. I’m so relieved that mom is comfortable being cared for by someone other than me!
Pleasant and effective service.
There’s some people I don’t like what they are doing
Over all.... excelent.
Thank you... Tim Last name removed
Fast, on time and pleasent

Great care