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based on 2181 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the employees are very friendly & helpful. They are very caring.
The quality of the service provided by the individual caregivers varies widely.
Some of the caregivers ignore my parent's request and seem to be more interested in leaving as quickly as possible.
Other caregivers are much better.
Also have requested repeatedly that my mother wants only a female caregiver. But a male caregiver has frequently showed up and been told that his services are not necessary for that day.
Kind caring helpful staff, Revina and Wei!
Punctual polite and know their job
Hour given was later than convenient
Consistent reliable routine
There are some great carers and then others that still need reminding.
All polite and caring but the workload different.
I like the carers who leave the place clean. They see a need for something and do it. Common sense and competent.
My care givers are excellent and NND was very helpful when I needed extra help after a bad fall, but I don't like the extra charge every invoice.
Very undependable service , why would you take on a new client when you can’t fulfill your obligations ?
Care givers are regularly late
Caregivers are always so kind and professional. They look after my mother so well and with utmost respect!
I don’t require much assistance right now but the services I do need have been very good
The nurses are very nice and usually right on time.
On time
friendly care givers
One nurse is always on time, the other is always late
the peop[e
Excellent care.
Observe and behaviour of your staff
In times of crisis it gives the caregiver more time for other necessary care tasks
Overall excellent!
Some need to take esl classes!
Elsselfstudy.com is free to use!
Tim Last name removed
Good service
Natalia
Very responsive to our request for information and providing a clear plan.
The friendly, knowledgeable and friendly nurses
A service that I had no idea that we needed. Aging is gradual and you don't know what you need until when you actually need it.
The service your company provided for me was great. Ella and Joddie were absolutely wonderful and were there to support me with my dialysis. Your company is very fortunate to have such dedicated and professional staff.
I had never used a private nursing service before. The overall experience was good although I think your site somewhat exaggerated the amount of time I’d initially have with the Care Designer.
The nurses are very caring and very helpful.
I have it. A 10, not a 1.
Mom’s caregiver has been amazing for mom. She takes great care of mom and has provided mom’s family with a great sense of relief when she arrives to start her shift. My mom looks forward to her time with Arianne and is excited every time she opens here eyes and Arianne is there to say ‘good morning’.
Nurse Next Door did a wonderful job matching mom with the perfect person to be her caregiver. I am confident in her ability to care for her.