Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 1916 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2025 — Rated 10 out of 10 by C.A.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The caregivers were knowledgeable and caring

Report a concern   April 15, 2025 — Rated 10 out of 10 by K.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Easy to contract. Friendly staff.

Report a concern   April 14, 2025 — Rated 8 out of 10 by P.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Brittany from Nurse Next Door was able to provide a caring homecare provider on short notice after my mother had an accident. Care manager Julia took over and was prompt and responsive. In particular we are grateful that she was able to arrange urgent care on very short notice when my mother fell ill. Julia and Brittany were both first rate. (We dealt with both of them because one provided holiday coverage for the other.)

Report a concern   April 13, 2025 — Rated 9 out of 10 by E.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly and personable service. Patience with a senior lady who can sometimes be cranky and demanding.

Report a concern   April 12, 2025 — Rated 10 out of 10 by A.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent service provided at home to my stepfather- kidney Dialysis.

Report a concern   April 9, 2025 — Rated 10 out of 10 by D.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

reliable. great staff

Report a concern   April 8, 2025 — Rated 10 out of 10 by K.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Was easy to schedule someone at short notice. Nurses were friendly, hard working and very caring.

Report a concern   April 5, 2025 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door
Your nurses are very professional, courteous, reliable, polite, and knowledgeable. They know their duties, and are always happy and always on time. Excellent service, they are very caring and serious about their work. Highly recommended. In all the times that the nurses have been serving me, I have never had any problems. Keep up with the good work. I give them 10 out of 10
Thank you very much First name removed Chan

Report a concern   April 5, 2025 — Rated 8 out of 10 by D.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Assisting well.

Report a concern   April 2, 2025 — Rated 10 out of 10 by S.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very Professional and accommodating on short notice. Very happy with the service provided.

Report a concern   April 1, 2025 — Rated 10 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The care and friendliness sarah provides.

Report a concern   April 1, 2025 — Rated 10 out of 10 by J.D.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Prompt..helpful..know their job

Report a concern   March 29, 2025 — Rated 7 out of 10 by J.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

When I first enquired, I explained my mom and was told they had someone who would be a good match to encourage my mom to cooperate. It turns out the care aide was very junior and was constantly phoning head office to ask for help.

Our new care aide, Cecilia, is fabulous!

Your fees are much higher than your competitors. I am paying $95/hour. I know the pay scale for care aides as I am on the board of an Assisted Living Facility and the differential is substantial.

Report a concern   March 29, 2025 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I'm very satisfied with the good service that I receive !

Report a concern   March 22, 2025 — Rated 10 out of 10 by D.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I received a visit from Nurse Next Door within 24-48 hours of contact and had someone scheduled to come in within 5-7 days. The caregiver is pleasant and has helped immensely. Also very accommodating to change in plans

Report a concern   March 22, 2025 — Rated 9 out of 10 by P.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Georgina is an enthusiastic and helpful person who made a great impression on my mother. Not easy to do.

Report a concern   March 22, 2025 — Rated 10 out of 10 by F.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They are really helping us

Report a concern   March 16, 2025 — Rated 7 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent caregiver - aware of medical and physical needs, cheerful and willing disposition, makes me feel safe.
(This is the biggest reason because otherwise the cost and minimum hours would prevent recommendation.)

Report a concern   March 16, 2025 — Rated 5 out of 10 by D.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurse is fantastic….a 10 but can not always count on a nurse showing up

Report a concern   March 16, 2025 — Rated 10 out of 10 by S.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Everything went smoothly

Report a concern   March 15, 2025 — Rated 8 out of 10 by F.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The service is great but reliability is an issue.

Report a concern   March 15, 2025 — Rated 10 out of 10 by K.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Skilled, friendly workers.

Report a concern   March 13, 2025 — Rated 9 out of 10 by R.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I found the staff (that I've met) to be lovely and very caring. Some have gone above and beyond to help my dad with his home care. One of the staff recently arranged for my dad to get his hair cut at home, as he's unable to take the stairs and go out for this. I really appreciate all the help your staff are providing. I don't know what we would have done without them.

Thank you.

Report a concern   March 11, 2025 — Rated 8 out of 10 by S.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Aides mostly arrive on time, pleasant and efficient.

Report a concern   March 10, 2025 — Rated 10 out of 10 by M.E.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your nurses are great!

Report a concern   March 8, 2025 — Rated 10 out of 10 by B.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very helpful and always responsive. My mother really liked the person who helped support her. Thank you

Report a concern   March 7, 2025 — Rated 10 out of 10 by K.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Listening to concerns and being flexible with schedule and suggestions

Report a concern   March 7, 2025 — Rated 9 out of 10 by K.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Staff are professional, friendly, hard working and caring towards me at all times.

Report a concern   March 6, 2025 — Rated 10 out of 10 by D.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

reliable. excellent staff. avail anythime

Report a concern   March 4, 2025 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great reliable & friendly service !


Privacy Policy