Client Testimonials
The welcome from the two at the front desk made us feel at home. First time going and my bride got us the penthouse jawn that could easily fit 6 people but it was just us 2.
All questions were answered and we were both given a very clear and concise blueprint of how things work.
Left there refreshed and starving.
Loved it.
From the moment I stepped inside the door I felt at ease. Jin, who was behind the front desk came around to greet me with a smile, and explained that she'd be walking me through my first visit. She picked up a water for me, told me about the cool cloth I'd be taking in the room with me, and gave me a choice of scents to choose from. I was shown around, then brought to my room where the use of the sauna, shower, and coldplunge was explained in detail, as well as the option to watch tv or listen to music. The experience was wonderful! I cycled through each stage three times - the shortest time spent in the cold plunge, lol. I left feeling very comfortable and relaxed. Jin also told me about the black Friday special that was going on and I purchased it! I look forward to my next visit.
Such a cool experience. Place is very clean and you always feel welcome. Left feeling so revived!! Definitely recommend
Customer service was excellent, and the experience overall was very relaxing!
Loved the privacy and luxury feel of the suite. High quality on top of doing something good for my health
Cleanliness, friendly service, exclusiveness
Easy parking, friendly staff, surprise amenities like towels for wet bathing suits and plenty of towels. Very clean and relaxing!
Everything. Check in. The room the experience.
Privacy, high end, and peaceful, luxury recovery
everything! the private room was amazing, the functionality and customization of the equipment was awesome, and the front desk staff were SO. NICE.
I cannot wait to go back, I would recommend everyone trying it at least once
From start to finish, my experience was great. The employees at the front desk were very welcoming, knowledgeable, and made the experience great for my first time.
Everything!! It is by far one of the best way to decompress and enjoy the benefits of sauna and cold plunge. The extra touches of the BEVI water and the essential oil cold press towels are fantastic.
Amazing experience. Thank you!
Loved having my own space when I could control the temperature for myself
Friendly staff. Clean facility. Overall pleasant experience
I loved everything about it from the vibe to the c plunge and the sauna afterwards especially. Very clean and ambience was great
I love the sauna & the cold plunge. So relaxing. And of course, Alicia is the best. She’s so friendly and knowledgeable about the experience.
Great staff, nice environment, b comfortable and pleasurable experience with the sauna and cold
Plunge
Every time I have an appointment, my room is ready - no waiting. There are updates to the hand towel scents. It never feels croweded which helps me feel like this is a sacred space. Never have issues with cleanliness. The vibe with the lighting is moody and tranquil and I like that for me.
The staff was incredibly friendly and explained thoroughly as it was my first time! The experience was amazing!
It was a very relaxing experience. The staff was polite and helpful.
Very clean and relaxing
Great experience. Wish there was a seaport location! This would make my life so much easier. It’s harder to get to Southie.
Clean
Room ready on time
I do however feel there should be three towels per person in the suite
The cleanliness and the convenience
Loved it totaly realxing and wonderful!
Every part of it! Hats off to the staff at the Chestnut Hill location, especially Tanyi, he was incredibly accommodating and helpful throughout my session!
Staff was very friendly and helpful. Made me very comfortable. I had a wonderful experience
It’s relaxing